Reviews (6,386)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
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Excellent support on how to fulfill an order, Thanks Ryo!
Hi Vendors 44
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Shayla is very helpful, kind and patient, they are always quick to respond in under 2 min, usually within 60 seconds and I always have my needs met and questions answered. would not use any other company. Thank you Shayla. <3
Hi Von Alden,
Thank you so much for sharing your experience with us! 😊
We’re glad to hear that Shayla was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.
We always strive to provide professional and reassuring support to help our users solve challenges smoothly.
If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!
Their Support system is very good
Hi Urban Bundle,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Emma is amazing!
I was so stuck with issues involving payment issues and logistics. Especially when dropshipping from DSers to TikTok.
I was so frustrated that I was actually rude to this wonderful agent.
My apololgies and thank you, again, for sorting out my issue.
You, honestly fixed a major issue in the streamlining of my e-commerce business.
You're the absolute best, Emma
Hi there,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
That this is the company to us.Ryo was great at the job knowledgeable and fast
The speed and time that was given to me to make sure that all my questions were answered, along with fixing the problem. The support was well appreciated.
Hi Jolof Store,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you.
Great customer support specially from Cyril he helped me remove my unwanted store linked to dserds account which I couldnt do since I didt have access to shopify I am very satisfied
I had a problem with my Shopify website where people from outside my country won't see the products that are fulfilled by DSers and so I reached out to their support team. I spoke with Lacey and she was very patient all through out the process although it took us roughly 2 hours to figure out. We need more like her 10/10!
Hi TCGfy,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
I had a great experience with DSers...
lhad a great experience with DSers support. Lacey was incredibly helpful, patient, and professional throughout the entire process. She answered all of my questions clearly and resolved my issue quickly. It's refreshing to receive such efficient and friendly customer service.
Thank you, Lacey, for the excellent support!
Hi there,
Thank you so much for sharing your experience with us! 😊
We’re glad to hear that Lacey was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.
We always strive to provide professional and reassuring support to help our users solve challenges smoothly.
If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!
Amazing support experience!
The agent was knowledgeable, patient, and solved my issue quickly. They guided me through every step and made sure everything was working before ending the chat. One of the best customer support experiences I've had. Highly recommended!
Hi VitaSpine,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
J'ai eu une excellente expérience avec le service client de DSers. La personne qui m'a aidée a pris le temps de m'accompagner pour configurer correctement mes produits d'AliExpress dans DSers. Les explications étaient claires, le service était très professionnel et je me suis sentie soutenue tout au long du processus. Grâce à son aide, tout est maintenant bien configuré. Un grand merci pour votre patience, votre gentillesse et votre expertise. Je recommande vivement cette application et son excellent service à la clientèle !
Hi BainPratique,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
