Reviews (6,385)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

July 6, 2026

Had a minor issue..we did some tweaking..all is good now.
5 Stars for Kimi..

Make sure she receives more than a pat on the back.

DealsVD
United Kingdom
Over 3 years using the app
DSers replied August 27, 2026

Hi DealsVD,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 5, 2026

Muy buena experiencia la verdad, no me ha dado ni un solo fallo y el soporte es super bueno y super rápido

DB4 Tool Disk
Spain
6 months using the app
DSers replied August 27, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 5, 2026

Great customer service! REAL PERSON NO BOT! Dsers has done a great job in helping me wit my Shopify drop-shipping journey! 24.7 they are here to help! The process was smooth and easy to import products.

CGJEWLS
United States
About 1 month using the app
DSers replied August 27, 2026

Hi CGJEWLS,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 4, 2026

Great and very professional customer support.

Revalio Health
Finland
8 months using the app
DSers replied August 27, 2026

Hi Revalio Health,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

July 14, 2026

We use DSers for our baby store Bébé Miam and we're very happy with it. Product importing and order processing are simple and efficient. The Messenger support team is excellent—fast, professional, and always ready to help. Highly recommended!

Bébé-Miam
Canada
9 months using the app
DSers replied August 24, 2026

Hi Bébé-Miam,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 13, 2026

J'utilise DSers depuis plus de 2 ans et j'en suis très satisfaite. La plateforme est fiable, facile à utiliser et fait gagner beaucoup de temps pour la gestion des commandes. Leur service client via Messenger est vraiment exceptionnel : ils répondent rapidement et trouvent toujours une solution à mes questions. Je recommande sans hésiter DSers à toute personne qui fait du dropshipping.

Spot Bébé
Canada
Almost 2 years using the app
DSers replied August 24, 2026

Hi Spot Bébé,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you.

July 2, 2026

Great app with excellent customer support. I had a fulfillment issue while switching from another supplier to DSers, and Holly, from the support team fixed it quickly. Fast, professional, and very helpful. Highly recommend DSers!

Ma Maison Fine
Canada
4 months using the app
DSers replied August 27, 2026

Hi there,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

May 25, 2026

Great company to do business with!! They are an amazing company and I am so glad I use them for my business. They were available for help in the afternoon on Memorial Day (Monday) when everyone is out at bbq's. They helped me through something that was confusing and hard to figure out. They were there every step of the way. I just couldn't believe the level of customer service. I was so appreciative. And I recommend them to anyone starting a dropship / e-commerce business. Oh and their staff is so friendly too. And this isnt the first time I have needed customer service. Every time they respond extremely quickly and they give screenshots and are so helpful. Thank you so much to them! I am a happy cusomter!

Meegan Mountain
United States
About 2 months using the app
DSers replied September 22, 2026

Hi there,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

May 25, 2026

Dsers is a very reliable company. I’m truly impressed by the excellent quality of their personalized service—available 24/7 with very friendly staff who always strive to find the best solution for you, acting as experienced guides. You learn a lot about e-commerce platforms like Alibaba, Shopify, and AliExpress, and I’m very happy to have Dsers’ support.

SOLSTICEFEST
United States
7 months using the app
DSers replied August 5, 2026

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you find DSers a very reliable company and that you're truly impressed by our personalized service—available 24/7 with friendly staff who always strive to find the best solution, acting as experienced guides. It's also fantastic to know that you're learning a lot about e-commerce platforms like Alibaba, Shopify, and AliExpress, and that you're very happy to have our support.

It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.

If you ever have any suggestions or feature ideas, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!

Happy dropshipping!
DSers Team

July 2, 2026

I would like to express my sincere appreciation to Frankie for the outstanding support he provided. As a new online store owner, I had countless questions and needed a lot of guidance. Frankie was incredibly patient throughout the entire process, never making me feel rushed or overwhelmed.

What truly impressed me was his ability to anticipate my next questions and needs before I even asked them. He was always one step ahead, providing clear, detailed guidance and walking me through everything step by step. His knowledge, professionalism, and genuine willingness to help gave me the confidence to move forward with my store.

Frankie exceeded every expectation I had of an online support agent. His exceptional customer service, proactive approach, and dedication to ensuring I fully understood each step made the entire experience smooth and enjoyable. He is a true asset to the company, and I hope his efforts are recognized. Thank you, Frankie, for going above and beyondI couldn't have asked for better support. Stan

Orbit Lifestyle Pte Ltd
Singapore
About 2 months using the app
DSers replied September 22, 2026

Hi there,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!