Reviews (6,386)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
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Luna was very helpful with answering my questions
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Luna has been incredibly helpful today. Luna helped me navigate my store to resolve product issue i was having. Thank You Luna for being patient with my lack of computer skills. Kudos Luna:)
Hi Thunderbolt Armor Pro,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Luna — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Genuinely 10 stars!! Holly was so helpful in assisting me with getting my shop past the final hurdle so it can be open for business!! So quick and efficient! Its so difficult to find real people who can provide great service anymore so this was extremely refreshing. Thank you Holly!! You've literally made my day!! :)
Hi there,
Thank you so much for sharing your experience with us! 😊
We’re glad to hear that Holly was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.
We always strive to provide professional and reassuring support to help our users solve challenges smoothly.
If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!
Using the live help through messenger was extremely easy and useful as a seller and the communication was efficient, friendly and perfect
Hi White Beach,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
The person Im dealing with has been helpful getting the issue resolved , trying there best. they have been friendly and deserves a raise from all of the hard work they have been doing.
Hi there,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Wishing you continued success with your business, and we’ll be here whenever you need us!
It’s terrible. I accidentally subscribed—there was a free trial period, so I cancelled immediately—but the cancellation didn't go through. I was forced to wait for the charge to process before applying for a refund, and even after contacting support to request one, I still ended up being charged $10.
Hi Nexa Leash,
We’re sorry to hear about your experience and we understand your concerns regarding the unexpected charge.
We’d like to look into this further and help clarify what happened with your subscription and refund request. However, we’ll need some account details to check the specific situation.
Please feel free to contact our support team at support@dserspro.com , or reach out to us via our official Facebook page:
https://www.facebook.com/DSersOfficial/
Our team will be happy to review your case and assist you further. We appreciate you bringing this to our attention and hope we can help resolve this for you soon.
Best regards,
DSers Support Team
Thanks ,Aimee, for help!!!!!
Hi Transilvania Shop
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
I am new to drop shipping and after multiple attempts on my own I had great assistance from beginning to end with their customer service. We are back in business. Thank you Sia.
ATT. MTN
Hi there,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Sia — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
David resolved the password issues I had with DSers quickly. I received a wonderful customer service from your rep. I am indeed very grateful.
Hi behnacsonlinestore,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Wishing you continued success with your business, and we’ll be here whenever you need us!
I have no idea what I am doing when it comes to dropshipping and how to get that set up. DSers messenger featured connected me with an agent who walked me through what to do to set up, mapped it for me, and how to connect accounts/applications. DSers messenger feature was patience and answered all my questions for several hours. Time well spent since it was clear as day when I got done.
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that even as a complete beginner in dropshipping, you found the DSers customer service so helpful — connecting you with a patient agent who walked you through the entire setup, mapped your products, and helped you connect your accounts and applications. It's fantastic to know that after those few hours, everything was clear as day for you.
It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.
If you ever have any suggestions or feature ideas, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!
Happy dropshipping!
DSers Team
