Reviews (6,382)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

July 17, 2026

Very kind and helpful team.Helped me to solve my problem in a minute.Thank you

Rabessa Ayubi
Canada
8 months using the app
DSers replied August 24, 2026

Hi Rabessa Ayubi,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 16, 2026

I had a great experience with Desers Agent. The team was professional, responsive, and very supportive throughout the entire process. They communicated clearly, answered all of my questions promptly, and made everything smooth and stress-free. Their attention to detail and commitment to providing excellent service really stood out. I highly recommend Desers Agent to anyone looking for reliable and trustworthy assistance. Thank you for your outstanding support!

Prinja
Australia
11 days using the app
July 16, 2026

Excellent service and timely response by Ava from DSers customer service.

Skinthetik
Canada
4 months using the app
DSers replied August 24, 2026

Hi Skinthetik,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 15, 2026

Excellent customer support! Claire was polite, patient, and responsive. They addressed my concerns professionally and kept me updated throughout the process. Thank you for the great service!

UKR Global
United States
4 months using the app
DSers replied August 24, 2026

Hi UKR Global,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Claire — we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

July 29, 2026

Amazing app and stellar support!

DSers makes dropshipping on Shopify so much easier and smoother. The features are fantastic and save a ton of time. A special shoutout to Ava from the support team—she helped me resolve my issue quickly and efficiently. Great customer service makes all the difference. Highly recommended!

JLR Design
Germany
Almost 3 years using the app
DSers replied September 14, 2026

Hi JLR Design,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 14, 2026

DSers customer service Celia did a good job and solved my problem in a timely manner! I recommend her!

Shopayas
Singapore
11 days using the app
July 27, 2026

DSers is in my opinion the best dropshipping platform. It is easy to use, practical and makes managing products and orders very efficient. The customer support is also exceptional whenever there is a problem the team responds quickly and does everything possible to find a solution. I highly recommend DSers to anyone who wants to start dropshipping !

Myvitasol
France
3 months using the app
DSers replied August 21, 2026

Hi Myvitasol,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 13, 2026

Shout out to Chole was a big help. He helped me clarify inventory issues and took the time to do quite a bit of research for me Thank you Chole.

Valenti's Valuables
United States
6 months using the app
DSers replied August 24, 2026

Hi Valenti's Valuables,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

July 13, 2026

Facil de usar y con buena atención al cliente, Cyril me atendio con un problema de vinculación de cuenta y se resolvio en segundos.

BeliClean
Spain
3 months using the app
DSers replied August 24, 2026

Hi BeliClean,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

July 12, 2026

Thank you for resolving the issue so quickly. I truly appreciate your prompt response and professional support. It was a pleasure working with such a professional team. Highly recommended!

Auraicore
Poland
About 1 year using the app
DSers replied August 24, 2026

Hi Auraicore,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!