Reviews (6,385)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

September 25, 2026

Me encanta lo rápido que resuelven las dudas y problemas, súper lindos y atentos!!! Nada que ver con otras plataformas, los prefiero 1000 veces!!! A cualquier hora y en cualquier momento tengo soporte, algo súper importante en el dropshipping.

K-SKIN LAB
Mexico
29 days using the app
DSers replied September 30, 2026

Hi K-SKIN LAB

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 24, 2026

Excelente aplicación sobre todo el soporte 24/7 aparte una gran capacitación de los que atienden sobre todo Esfania me apoyo en todas mis dudas

PULMOX PRO
Mexico
About 2 months using the app
DSers replied September 30, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 25, 2026

l'agent a été très rapide et efficace un énorme merci pour son aide

Diamond glow extensions capillaires & boutique luxury
Canada
10 months using the app
DSers replied September 30, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

August 15, 2026

Very User friendly app customer service is prompt love-in it ! Superb it will make you dropship journey easy, highly recommended.

Glowticas
Australia
Over 1 year using the app
DSers replied August 17, 2026

Hi Glowticas,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

September 23, 2026

Great support! The agent quickly understood the issue, explained the Shopify/DSers limitation clearly, and provided the exact solution using order metafields. Very helpful and efficient. Thank you!

Camalium
Brazil
Over 7 years using the app
DSers replied September 30, 2026

Hi Camalium,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 23, 2026

Very good service from nikki,clear and guide and VERY patient!!

Felline Living
Sweden
About 1 month using the app
September 22, 2026

Un très bon support. Nikki a été réactif et à l'écoute. Je suis très satisfait.

seiton
Switzerland
Over 1 year using the app
DSers replied September 30, 2026

Hi seiton,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

May 12, 2026

I am incredibly impressed with the technical support I received from Teresa at DSers. She provided a prompt and expert resolution that restored my confidence in managing my Shopify store's backend. Teresa went above and beyond to clarify the synchronization between my business account and AliExpress, ensuring my time zone and verification settings were perfectly configured for my store. Her expertise turned a complex technical hurdle into a seamless experience, allowing me to get back to my business without delay. Thank you, Teresa, for your exceptional professionalism and dedication to helping merchants succeed!

Suheil's Sanctuary
United States
About 2 months using the app
DSers replied August 5, 2026

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you were incredibly impressed with the technical support you received from Teresa. It's fantastic to know she provided a prompt and expert resolution that restored your confidence, clarified the synchronization between your Shopify store and AliExpress, and ensured your time zone and verification settings were perfectly configured — turning a complex technical hurdle into a seamless experience.

We'll make sure to share your kind words with Teresa. It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.

If you ever have any suggestions or feature ideas, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!

Happy dropshipping!
DSers Team

August 13, 2026

Was very helpful and friendly i'm was very glad to get someone who know their job keep being Amazing!!

My Store
United States
About 5 hours using the app
DSers replied August 14, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 14, 2026

Frankie was excellent with helping me; I recommend her!
DSers - AliExpress Dropshipping Partner
SHE GREAT I Recmmend Her and give her 5 STARS

Chichomestyles
United States
Over 1 year using the app
DSers replied August 17, 2026

Hi Chichomestyles,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!