Reviews (6,386)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

October 1, 2026

Excellent is the best word to describe the support I received from Célia, from the DSers team.
I was facing a complicated problem that stopped me from placing a customer's order, and she helped me get it fully resolved.
She was professional, attentive and clearly determined to find a solution, and her work was outstanding.
I am truly grateful for her help, and I want to thank her sincerely.
The DSers support team does excellent work, and I have seen it first-hand.

L'Atelier de la Poêle
France
About 1 year using the app
DSers replied October 14, 2026

Hi there,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 30, 2026

Je recommande vivement dsers le service client et exeptionel vous aurez une equipe devoué pour repondre a vos besoin top !!!!

maison de la combi
France
10 months using the app
DSers replied October 14, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 29, 2026

Excelente atencion, me resolvieron muy rapido

The Charm Bag
Mexico
10 months using the app
DSers replied September 30, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 28, 2026

Very satisfied with the support. Excellent service from Luna! She was quick and efficient. We need more customer service representatives like her!

Viva Secura
Brazil
Over 2 years using the app
DSers replied September 30, 2026

Hi Viva Secura

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

August 16, 2026

I just started and had confusion about whether I set up my account correctly. I did, and a representative confirmed it and provided additional information, which was very useful and FAST. Everything was done via messenger.

Retail Gypsy
United States
About 2 hours using the app
DSers replied August 17, 2026

Hi Retail Gypsy,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

August 15, 2026

5 star service!

Zova Jewelry
United States
Over 3 years using the app
DSers replied August 17, 2026

Hi Zova Jewelry,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 16, 2026

Helpful support team! Esfania was able to reset the password nice and quickly.

Fitera Sport
United Kingdom
11 months using the app
DSers replied September 23, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

June 16, 2026

What an incredible customer service experience I had. Esfania explained the process thoroughly, guided me where I got stuck, and waited until the whole process was completed. I thank Esfania and Kudos to the DSers!!

Flexivo
United States
12 months using the app
DSers replied September 23, 2026

Hi Flexivo,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Esfania — we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

June 16, 2026

The DSers support agent was very helpful, patient, and professional. They took the time to understand the issue I was having with fulfilling my order and clearly guided me through the steps to fix it. The response was quick, and the communication was easy to understand. I really appreciate the support and would definitely recommend their customer service.

Luvaus
United States
5 months using the app
DSers replied September 23, 2026

Hi Luvaus,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 16, 2026

great customers service. Special thanks to Elora!!

pitstopfits
United States
About 2 hours using the app
DSers replied September 23, 2026

Hi pitstopfits

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!