Reviews (6,386)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

October 11, 2026

Thank you Cyril! fast and awesome costumer service! Made me buy the Advanced Plan, satisfied!

Tophik
Brazil
8 months using the app
DSers replied October 14, 2026

Hi Tophik,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 19, 2026

Great service!

Autoflexium
Japan
7 months using the app
DSers replied August 21, 2026

Hi Autoflexium,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

October 7, 2026

Assistance par messenger très réactif ! Ils ont réglé mon problème en 2 minutes

REFLEX Padel
France
About 2 years using the app
DSers replied October 10, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

October 5, 2026

Great support from Shayla! She was very helpful, responsive, and quickly resolved my issue. She explained everything clearly and was genuinely helpful throughout the process. Excellent customer service!

MAOI
Brazil
Over 4 years using the app
DSers replied October 10, 2026

Hi MAOI,
Thank you so much for sharing your experience with us! 😊

We’re glad to hear that Shayla was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.

We always strive to provide professional and reassuring support to help our users solve challenges smoothly.

If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!

August 18, 2026

Very professional and helpful

Primatol
United States
About 1 year using the app
DSers replied August 21, 2026

Hi Primatol,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

October 3, 2026

Je suis entièrement satisfait de l'aide apportée par Cyril. Explication claire et précise. Merci, Cyril .

Univers Bébé One
Canada
Over 1 year using the app
DSers replied October 14, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

October 3, 2026

He provided exceptional, highly professional, and extremely patient support. He went above and beyond to ensure my account issue was resolved quickly and smoothly. Outstanding customer service and a true asset to the platform! "

ShopHonrada
Germany
Over 1 year using the app
DSers replied October 14, 2026

Hi ShopHonrada,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

October 1, 2026

Great service and support. Layla was very helpful and quickly helped me solve my issue. Thank you!

Loja Martine
Brazil
5 months using the app
DSers replied October 14, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

October 1, 2026

Excellent is the best word to describe the support I received from Célia, from the DSers team.
I was facing a complicated problem that stopped me from placing a customer's order, and she helped me get it fully resolved.
She was professional, attentive and clearly determined to find a solution, and her work was outstanding.
I am truly grateful for her help, and I want to thank her sincerely.
The DSers support team does excellent work, and I have seen it first-hand.

L'Atelier de la Poêle
France
About 1 year using the app
DSers replied October 14, 2026

Hi there,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 30, 2026

Je recommande vivement dsers le service client et exeptionel vous aurez une equipe devoué pour repondre a vos besoin top !!!!

maison de la combi
France
10 months using the app
DSers replied October 14, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!