Reviews (6,383)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

August 10, 2026

I needed this help so bad! she was GREAT!!

Custom Perks
United States
About 1 year using the app
DSers replied August 12, 2026

Hi there,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

August 11, 2026

Great support, and quick response through messenger

You & Paw Essentials
United States
29 days using the app
DSers replied August 12, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

September 12, 2026

Great Support! Ryo was very fast solving the issue. Thank you so much Ryo!

Park Avenue Gents
Netherlands
About 2 hours using the app
DSers replied September 14, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

August 10, 2026

i am very satisfied

Pet Jolt
United Kingdom
20 days using the app
DSers replied September 30, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

June 13, 2026

Shayla was a very pleasant friendly assistant! She helped me very professionally and very affectively to resolve all my issues. Thank you very much for the assistance today! It was very helpful!

Zorena
Australia
2 months using the app
DSers replied September 23, 2026

Hi Zorena,
Thank you so much for sharing your experience with us! 😊

We’re glad to hear that Shayla was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.

We always strive to provide professional and reassuring support to help our users solve challenges smoothly.

If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!

June 14, 2026

Excellent support. The agent was very responsive, explained the cause of the mapping issue clearly, checked my account directly and answered all of my questions patiently. Thank you for your help.

Addicaps
United Kingdom
Over 1 year using the app
DSers replied September 23, 2026

Hi Addicaps,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

September 8, 2026

L'assistant de DSERS m'a aidé de façon rapide, efficace et a réglé tous mes problèmes et questionnements. Tout fonctionne à merveille grâce à sa façon de me guider étape par étape. Merveilleux service

Chat Nomade
Canada
Over 1 year using the app
DSers replied September 10, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 8, 2026

Muito prático, eficiente e rápido, atendente Shayla me deu a atenção e suporte na mesma hora, o que resultou em uma resolução muito eficaz. Recomendo demais

GoldenSea Store
Brazil
About 20 hours using the app
DSers replied September 10, 2026

Hi GoldenSea Store,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 7, 2026

Hermione was super helpful. Custumer service is great

Ruralis Agrojóias
Brazil
About 1 year using the app
DSers replied September 10, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

September 7, 2026

I haven't subscribed to your product. You deducted my monthly fee. I demand a refund immediately.

MoonStar Studio
China
4 months using the app
DSers replied September 10, 2026

Hi, MoonStar Studio

Thank you for your feedback. We sincerely apologize for the frustration and concern this has caused you. We completely understand how upsetting it is to see an unexpected charge, and we take this matter very seriously.

We have already expedited the handling of this issue upon learning of it. Please contact our support team directly at support@dserspro.com , or reach out to us via our official Facebook page:
https://www.facebook.com/DSersOfficial/

We are committed to transparency and would appreciate the opportunity to resolve this matter with you.

Best regards,
DSers Support Team