Reviews (6,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

Edited August 4, 2026

I could have NEVER DONE THIS without this reps absolute knowledge and detail. You have not only trained this person well, but i can tell they really cared and listened to me. It was the very best service!!! The representive knew exactly what to do, even having me send screen shots. I am SO thankful that I got this person. AWESOME job :)

TurboEzz Pro
United States
4 months using the app
June 22, 2026

Great service from Sandy

Sausage Dog Sanctuary Food
United Kingdom
4 days using the app
DSers replied September 23, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 30, 2026

Thank you very much to Luna who helped me solve a problem that I could not solve in less than 5 minutes!

TRAKO
France
5 months using the app
DSers replied August 28, 2026

Hi TRAKO,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

May 17, 2026

Kimi is patient and very helpful. She helped me delete an item from my online store that I wasn’t able to remove myself. It’s always a nice pleasure chatting with her, she’s so friendly.

Happy Home Dwelling
United States
9 months using the app
May 17, 2026

Grace was super helpful and resolved my issue quickly. She fixed my PayPal account connection without any hassle. Great service, highly recommend

Glowcore
Qatar
22 days using the app
June 21, 2026

Customer support is very helpful.

PrimeHof
Germany
24 days using the app
DSers replied September 23, 2026

Hi PrimeHof,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

June 21, 2026

thanks Elora for all your help

TheChiDrive
United Arab Emirates
1 day using the app
DSers replied September 23, 2026

Hi TheChiDrive,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

May 15, 2026

Customer service was great. They helped walk me through a problem and to figure out what the next steps should be.

Desrvd
United States
7 days using the app
June 28, 2026

I've been using DSers for a long time and I'm very satisfied. The app works great, and the customer support is outstanding. Elora solved my issue very quickly and was professional, friendly, and efficient. Thank you so much for your excellent support. Highly recommended!

CatNest
France
12 months using the app
DSers replied August 28, 2026

Hi CatNest,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 28, 2026

a chaque fois que j'ai des questions ils sont toujours rapide et courtois pour me répondre ! cela est rassurants ! merci à eux de leur bons services

Soiflex
Canada
About 1 year using the app
DSers replied August 28, 2026

Hi Soiflex,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!