Reviews (6,384)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
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I had a really positive experience with the DSers customer service team today, especially thanks to Cyril. She pointed out on had DSers open order word, and Cyril was very knowledgeable, and genuinely helpful throughout the entire conversation.
Layla provided outstanding customer support. She patiently helped me resolve an urgent fulfillment issue, explained how supplier mapping works, and found a suitable replacement supplier for my order. She stayed with me until the issue was resolved and answered all of my questions professionally. Thank you, Layla, for your excellent support!
Hi YANYANHotTok,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Layla — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
I needed a lot of help today and Grace did allot for me with tons of patience,thanks Grace you're a
Best app for order fulfillment. Support is top-notch and very quick. Highly recommend.
Krystal with D- sers was a big help for me today, she was very fast and accurate with her response time, and I greatly appreciate her help and chat friendliness.
Suporte muito bom
Hi RAVELLE,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Très bonne application et excellent support client. J’ai eu un problème après avoir déconnecté ma boutique Shopify, ce qui avait supprimé les données produits et le mapping avec les fournisseurs. L’équipe DSers a été très réactive, professionnelle et patiente pour m’aider à comprendre la situation et trouver une solution. Ils ont pris le temps de m’expliquer clairement les étapes et de m’accompagner dans la récupération de mes produits. Je recommande DSers pour le dropshipping et surtout pour la qualité de leur assistance.
Hi Neo-BeBe,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
I could have NEVER DONE THIS without this reps absolute knowledge and detail. You have not only trained this person well, but i can tell they really cared and listened to me. It was the very best service!!! The representive knew exactly what to do, even having me send screen shots. I am SO thankful that I got this person. AWESOME job :)
Elle from the Dsers support team was very helpful
Great service from Sandy
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
Wishing you continued success with your business, and we’ll be here whenever you need us!
