Reviews (6,383)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
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Grace was excellent, she couldnt resolve the issue but did trouble shoot and help to escalate within the team so that they can help
The software is on point and they have the best customer service I have experienced. An awesome experience it has been.
A atendente Elora foi muito prestativa e resolveu minha solicitação com rapidez e eficiência.
Hi BrenPets BR,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Thank you Frankie for his help, he resolve my problem very easily. THANK YOU
Hi Brushhoo,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Frankie — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Aimee was incredibly responsive. The communication was very pleasant and clear. I’m extremely satisfied and would highly recommend this support service. It’s rare to find someone so efficient. Thank you once again for your help Aimee
Hi there,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you.
I had an excellent experience with the DSers support team, especially Sandy. She was extremely kind, professional, patient, and very supportive throughout the whole process.
She followed up carefully on my issue, explained every step clearly, and helped me with my refund request in a very respectful and understanding way. Her communication was fast, friendly, and professional at all times.
I truly appreciate the effort she made to assist me and the way she handled everything smoothly. Customer support like this gives great confidence in the company and makes customers feel valued.
Thank you very much, Sandy, for your outstanding support and kindness. Wishing you and the DSers team continued success!
Highly recommended service
Colleen was able to resolve my order issue quickly.
Customer support is always efficient.
Hi DEVAN,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Celia was very helpful in explaining how I can navigate DSers app to get where I need to go. Very patient, knowledgable.
Excellent service, cant fault them. I have contacted them on multiple occassions, very responsive and friendly staff, who actually want to help you rather than fobbing you off. RECOMMEND!!!!
I had a really positive experience with the DSers customer service team today, especially thanks to Cyril. She pointed out on had DSers open order word, and Cyril was very knowledgeable, and genuinely helpful throughout the entire conversation.
