Reviews (6,383)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
Refine
-
By rating
Teresa was very kind and patient, the communication was effective, and my problem was resolved. All companies should have support like this.
Hi Domus Store,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Very efficiente and helpful.
Shayla helped me with clarity and availability. I'm totally satisfied.
Hi there,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Such a nice customer service!
Hi WEE GARDEN
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Fast solution with kind communication !
Hi Vivido,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
I just received my 1st Shopify order from a customer. I had not processed an order on Dsers before. I reach out and spoke to Esfania. She was so patient and understanding. She really put me at ease. She brought a sense of calm. I really appreciated help to process the order. Thank you Estania
Hi Snap & Grip
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you.
Very fast and good support from DSer team. Thank you so much. Support team doing great job solving my problem. Recommend
Hi Glowlylens,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
This App is amazing and has helped me grow my business, saving time and automatically tracking orders back to me. I have just contacted customer services and Holly was very knowledgable, quickly resolving an issue I had, perfect service.
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that DSers has been amazing for your business, helping you grow, save time, and automatically track orders back to you. And it's fantastic to know that Holly provided such knowledgeable and quick support, resolving your issue with perfect service. We'll make sure to share your kind words with her.
It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.
If you ever have any suggestions or feature ideas, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!
Happy dropshipping!
DSers Team
DSers has been a very reliable and efficient tool for managing dropshipping orders. The platform makes order processing and supplier mapping straightforward, saving a lot of time and reducing errors. What truly stands out is their customer support team—responsive, patient, and always willing to assist with detailed solutions, especially for issues like product sourcing and BOGO mapping. Overall, DSers has greatly improved my workflow and order management experience, and I highly recommend it to anyone running a dropshipping business.
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that DSers has been a very reliable and efficient tool for your dropshipping business, and that you find order processing and supplier mapping straightforward—saving you a lot of time and reducing errors. It's especially rewarding to know that our customer support team stood out to you: responsive, patient, and always willing to assist with detailed solutions for issues like product sourcing and BOGO mapping. We're delighted that DSers has greatly improved your workflow and order management experience.
It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.
If you ever have any suggestions or feature ideas, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!
Happy dropshipping!
DSers Team
Had an issue with a product that I thought had not been sent to the customer. It turned out that I had not completed my payment to the supplier. This was my first order, and I was a little confused on how it all had to be completed. Sandy at DSers's support was very patient as I had to ask some questions about procedures. She took the time to walk me through the whole process and gave me the complete instructions on how an order is processed. So now I know. I was also surprised that someone answered back to me almost immediately. Ok she deserves a 5 star...you go girl.
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that Sandy provided such patient and thorough support during your very first order. We completely understand how confusing the process can feel at the beginning, and it's great to know that she took the time to walk you through the complete process, step by step, and gave you clear instructions on how an order is processed—so now you know exactly what to do. And we're especially happy that you were pleasantly surprised by how quickly someone responded to you.
We'll make sure to pass along your "5 star" shout-out to Sandy—she really does deserve it!
It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.
If you ever have any more questions or suggestions, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!
Happy dropshipping!
DSers Team
DSers has been very helpful as I am getting set up - Kimi is the best! So far the tool has been easy to learn and the customer service is excellent.