Reviews (6,380)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

July 4, 2026

Great service, nice and friendly as well.

Velvet
United States
6 months using the app
DSers replied August 27, 2026

Hi Velvet,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 2, 2026

Hoy tuve un problema con mi tienda en Shopify al importar el stock de productos desde Dsers, debo decir que el chat de soporte es fenomenal, estuvimos poco más de 1 hora junto a Mia quien nunca me abandonó y tuvo la paciencia de buscar una solución. Finalmente dimos con ello y el sitio quedó operativo nuevamente.
Muy buena atención y disposición.
Le pongo 5 estrellas por el servicio de soporte que es tremendo, pero la interfaz de Dsers es algo lenta y poco friendly user, falta mejorar allí

dadashop.cl
Chile
About 1 month using the app
DSers replied September 23, 2026

Hi dadashop.cl,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Mia — we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

May 25, 2026

Excellent support and very patient customer service.
The support agent spent a lot of time helping me find a better supplier and cheaper shipping options for my dropshipping order. Very professional, kind, and responsive throughout the whole process. Highly recommended!

BARTX
United States
5 months using the app
DSers replied September 24, 2026

Hi BARTX,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 2, 2026

very kind, very helpful, super awesome

The Rivers Of Life
United States
Over 1 year using the app
DSers replied August 27, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

July 3, 2026

Thanks, Aurora — you were patient and helpful in working through a fairly technical shipping question with me, and I appreciate you taking the time to explain how the settings work. Happy to leave a positive review.

The Nightlight Nest
United States
About 1 year using the app
DSers replied August 27, 2026

Hi there,
Thank you so much for sharing your experience with us! 😊

We’re glad to hear that Aurora was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.

We always strive to provide professional and reassuring support to help our users solve challenges smoothly.

If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!

July 2, 2026

They are extremely helpful

Atmos Trend
Australia
About 1 hour using the app
DSers replied August 27, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

May 24, 2026

Ashley was Great. She walked me through a lot and was Very Patient with me. I would recommend her to help you with any problem. Thanks Ashley. You are a Lifesaver. If I could give her 6 stars I would.

Bargain Barn
United States
6 days using the app
DSers replied September 24, 2026

Hi Bargain Barn

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 11, 2026

Very good customer service; quick and accurate response.

Éclairage Déco
Canada
About 13 hours using the app
DSers replied August 24, 2026

Hi Éclairage Déco,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Wishing you continued success with your business, and we’ll be here whenever you need us!

April 19, 2026

The customer service was excellent. I had a problem when a customer placed two separate orders on Shopify. The data transferred to Dsers was corrupted. I contacted Dsers support. In just 15 minutes, with meticulous guidance, my problem was solved. Before that, I had spent two days struggling with it myself. Thank you very much, Dsers.

GauGau
United States
Almost 3 years using the app
DSers replied August 6, 2026

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent customer service experience with DSers. It's especially great to know that after you spent two days struggling with corrupted data from two separate Shopify orders, our support team was able to guide you meticulously and solve the problem in just 15 minutes.

It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.

If you ever have any suggestions or feature ideas, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!

Happy dropshipping!
DSers Team

July 11, 2026

Ho avuto difficolta nel reperire un prodotto è stato veramente gentile, professionale e rapido. Mi ha tolto un peso e risolto il problema veramente Top. e grazie di tutto

Marghet
Italy
21 days using the app
DSers replied September 22, 2026

Hi Marghet,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!