Reviews (6,383)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

July 8, 2026

best service , great support

Feed favorites
United States
7 days using the app
DSers replied August 27, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 19, 2026

j'ai malheureusement rencontré quelque difficulté sur Dsers, j'ai donc contacté leur service client qui m'a repondu à la minute qui suivait mon message , et je suis tombée sur ashley qui m'a aidé a comprendre et surtout résoudre tous les problèmes que je rencontrais en prenant le temps de bien m'expliquer, sans me lâcher et est rester jusqu'à que je n'ai plus besoin d'elle. Super service client très réactive

AMYO
Switzerland
9 months using the app
DSers replied August 21, 2026

Hi AMYO,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

May 29, 2026

I had a great experience with the DSers support team. Janet was very professional, helpful, and resolved my store currency issue very quickly. I am very satisfied with the service provided. Highly recommended

PetMoe
Hungary
14 days using the app
DSers replied September 24, 2026

Hi PetMoe,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Janet  — we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

May 29, 2026

Quick and helpfull response. i had an issue loging in and was fixed after contacting help.

Kate Express
United States
12 months using the app
DSers replied September 24, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

July 7, 2026

fast support

Nourgate Home
United States
2 months using the app
DSers replied August 27, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

July 6, 2026

best app for dropshipping

Carmodza.com
United Kingdom
About 1 year using the app
DSers replied August 27, 2026

Hi Carmodza.com,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 17, 2026

Excellent service client, très à l'écoute et efficace. Réponse rapide à ma question, sans détour, avec une vraie solution à la clé. On sent que les gens qui répondent savent de quoi ils parlent et prennent le temps de bien traiter la demande.
Ce qui change tout, c'est la disponibilité : pas d'attente interminable, pas de réponse robotique copiée-collée. Une vraie personne qui comprend le problème et qui le règle.
Je recommande sans hésiter, ça fait plaisir de tomber sur un service client qui fait vraiment son travail.

Le coussin ergonomique
France
5 months using the app
DSers replied August 21, 2026

Hi there,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

May 27, 2026

I had some issues when an order was being placed between Dsers and Aliexpress. Dsers agent Holly help me get it sorted. It took her a while to figure out I have two Aliexpress accounts and the wrong one was set as the default. Holly was very patient with me and took me through how to fix it step by step. Thank you Holly I would not have been able to figure this out myself. Megan

Lulliyo
Australia
3 months using the app
DSers replied September 24, 2026

Hi Lulliyo,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 16, 2026

It is always great speaking with the DSers support team. Of all the platforms I use, I would say DSers has one of the best support services. Today, Isak was the one who helped me. I appreciate it.

coalacare
Brazil
Over 3 years using the app
DSers replied August 24, 2026

Hi coalacare,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

July 15, 2026

Good application with excellent support.

Hoshira Living
Portugal
About 2 months using the app
DSers replied August 24, 2026

Hi Hoshira Living,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!