Reviews (6,380)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

June 1, 2026

I had a great experience with DSers and Aimee was very helpful! I was provided with helpful resource tools to help me utilize DSers with my online store

E Gifts 2 Get
United States
About 2 hours using the app
DSers replied September 23, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 1, 2026

They didn’t solve my direct problem but they reassured me that the issue is escalated and being taken care of. Also the agent helped me find a workaround for my issue and get it resolved same day.

TipTop Gadgets
United States
14 days using the app
DSers replied September 23, 2026

Hi TipTop Gadgets

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 1, 2026

i had a great service from lacey from dsers today she was absaloutley great with helping me sort my issue out so fast and helpfull

virelli clothing
United Kingdom
About 1 month using the app
DSers replied September 23, 2026

Hi virelli clothing

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 12, 2026

Excellent customer support

Poop Plushie
United Kingdom
Over 1 year using the app
DSers replied August 24, 2026

Hi Poop Plushie,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

May 31, 2026

fast response and helped me fix my order issue all the way through. great hospitality and great customer service

UrbanNest
United States
About 1 month using the app
DSers replied September 24, 2026

Hi UrbanNest,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

May 30, 2026

I had a payment issue and your support help me solve it instantly. Active, fast and take time to explain everything step by step. Great job on picking the right people in customer service. Thank you

WOOWILL
United States
Over 1 year using the app
DSers replied September 24, 2026

Hi WOOWILL

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 21, 2026

"Excelente servicio y soporte técnico. Atención super rápida, amable y resolvieron mi solicitud de inmediato. ¡Muy recomendado!"

MEGA-TIENDA
Spain
About 1 month using the app
DSers replied September 15, 2026

Hi MEGA-TIENDA,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 21, 2026

Mia did very good job answering my questions very fast and accurate. Thank you

Ohmycaps
France
Over 3 years using the app
DSers replied August 21, 2026

Hi Ohmycaps,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 21, 2026

I had a problem with my order from DSers; I kept getting an address error when placing it. DSers support on Facebook helped me very kindly and super quickly—I’m truly grateful. They’re geniuses.

Omere
Mexico
8 days using the app
DSers replied September 22, 2026

Hi Omere,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 20, 2026

Super nice, understood the problem immediately, very helpful.

mydarino
Germany
Over 3 years using the app
DSers replied August 21, 2026

Hi mydarino,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!