Reviews (6,381)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

July 29, 2026

I got my problem solved in a minute. Very helpful!
Shout out to Annie - Great assist.

I am very happy for your assist Annie!

Inneskatt
Sweden
About 1 month using the app
DSers replied September 30, 2026

Hi Inneskatt,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 15, 2026

Great automated systems and customer support.

Miso
Singapore
3 months using the app
DSers replied August 24, 2026

Hi Miso,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 27, 2026

foi muito bem atendido pela atendente Sandy, que resolveu tudo que eu precisei muito prestativa e ágil. Obrigado, atendimento incrível

Negócio Garantido
Brazil
Almost 4 years using the app
DSers replied August 21, 2026

Hi Negócio Garantido,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 27, 2026

Resuelto en muy poco tiempo, explicación clara, de hecho resolvió mi problema sin que yo tuviera que gestionar nada. Muy agradecida y muy buen servicio!

Surprice
Chile
8 months using the app
DSers replied August 21, 2026

Hi Surprice,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 2, 2026

Great service, thank you Celia !

Adornity
United Arab Emirates
4 months using the app
DSers replied September 23, 2026

Hi Adornity,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

June 2, 2026

Great support experience. Frankie was quick to respond, professional, and helped me resolve my order issue. Thank you for the assistance!

Forya
Romania
7 months using the app
DSers replied September 23, 2026

Hi Forya,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

June 2, 2026

So I had an issue with the account setup (between closing the old account and connecting a new one). I went to the support chat and was taken care of by Ryo without any delay.

Although the case was a bit complicated, but he helped with everything, explained all the steps with screenshots and made my problem go away fairly quickly. Ryo had great understanding of the issue and was able to resolve my problem seamlessly.

Great team towork with!!!

Kritter Krush
United States
About 1 month using the app
DSers replied September 23, 2026

Hi Kritter Krush,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 27, 2026

It's a fast respond helpful service and solve problem, good service.

Activiofit
Hong Kong SAR
23 days using the app
DSers replied September 30, 2026

Hi Activiofit,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 27, 2026

Very good attention Claire. I appreciate your help provided. it was very helpful and timely. Thank you very much.

Ayala Market
Nicaragua
5 months using the app
DSers replied August 21, 2026

Hi Ayala Market,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

July 25, 2026

goog costumer service Shayla Thank you

NinjaThread by RenovationMV
United States
About 2 months using the app
DSers replied August 21, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!