Reviews (6,384)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

June 4, 2026

great customer support, friendly and helpful, I had a problem and it was solved. thanks!

MaverickSwim
Hong Kong SAR
About 4 years using the app
DSers replied September 23, 2026

Hi MaverickSwim

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 4, 2026

Layla was the most supportive and understanding customer service rep I've ever encountered. I am old and needed step by step instruction and she helped me all the way. An amazing experience. Layla taught me such a lot with extreme patience and detail. Thank yu Layla

Stavilla
South Africa
About 1 month using the app
DSers replied September 23, 2026

Hi Stavilla,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you.

June 4, 2026

It’s a great app. You can swap out orders if one product is unavailable, and replace it with a similar option.

El bebé
United States
2 months using the app
DSers replied September 23, 2026

Hi El bebé,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 3, 2026

Great customer service! I had issues with inventory syncing to my shopify store. I reached out and they responded right away. We were able to fix the issue quickly and they were very patient as I tried a couple things, highly recommend!

The Soft Haven
United States
5 days using the app
DSers replied September 23, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 16, 2026

Amazing people :) so lovely

Karsi
United States
About 2 months using the app
DSers replied September 15, 2026

Hi Karsi,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 17, 2026

excellent

BrightBite
United States
22 days using the app
DSers replied August 24, 2026

Hi BrightBite,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

July 31, 2026

Estamos encantados con el soporte técnico!!! muy rápidos en responder!!! Todo ha sido muy fácil configurar 10000/10

Kibo Toys
Mexico
16 days using the app
DSers replied August 18, 2026

Hi Kibo Toys,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 31, 2026

Thank you so much for your help. I received excellent support in setting up service for my verry first customer. The assitance was clear and professionnsl. This service is truly remarkable !

Ma Deco Mon Style
Canada
Over 1 year using the app
DSers replied August 13, 2026

Hi there,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 30, 2026

Excellent travail de service à clientèle sur Messenger 100 c’était vite rapide efficace. Merci beaucoup.

Neli Bags
Canada
3 months using the app
DSers replied August 14, 2026

Hi Neli Bags,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

April 30, 2026

I’ve been using the DSers app and overall it’s been a great experience

The app is very useful for managing orders and streamlining the whole dropshipping process. What really stood out for me is the customer support, especially Luna, who was incredibly helpful. She quickly understood my issues related to DSers and provided clear, effective solutions. Her support made everything smooth and stress-free.

Highly recommend the app and their support team!

Gadgetz24
United Arab Emirates
17 days using the app
DSers replied August 5, 2026

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you've been having a great experience with DSers overall, and that you find the app very useful for managing orders and streamlining the whole dropshipping process. What really makes our day is knowing that Luna stood out to you with her incredibly helpful support — quickly understanding your issues and providing clear, effective solutions that made everything smooth and stress-free. We'll make sure to pass along your kind words to her.

It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.

If you ever have any suggestions or feature ideas, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!

Happy dropshipping!
DSers Team