Reviews (6,389)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

Edited August 12, 2026

muy Buena ayuda ,me resolvio

Renacer Impulso y Glamur
Costa Rica
6 months using the app
DSers replied August 12, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 20, 2026

Quick response, very helpful.

All Levels
United States
31 minutes using the app
July 20, 2026

Sia was very helpful in fixing the order issue I was having. She explained me with the screenshot. Very good

kdshopindeals
Australia
6 months using the app
DSers replied August 21, 2026

Hi kdshopindeals,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

June 5, 2026

Amazing Support From Layla!

I had an issue with an address error that was stopping me from placing an order, and Layla was incredible. She responded quickly, understood the problem straight away, and guided me step‑by‑step until everything was fixed. Thanks to her help, I was finally able to put my order through without any issues.

Really appreciate the patience, professionalism, and clear instructions. Excellent support experience!

EV Supply Hub
Australia
5 months using the app
DSers replied September 23, 2026

Hi there,
Thank you so much for sharing your experience with us! 😊

We’re glad to hear that Layla was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.

We always strive to provide professional and reassuring support to help our users solve challenges smoothly.

If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!

July 19, 2026

Very helpful, supportive.

bluehobbyshop3
United States
Over 3 years using the app
DSers replied August 21, 2026

Hi bluehobbyshop3,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 19, 2026

great customer service

Nihowa Japanese Jewelry
Estonia
About 2 years using the app
DSers replied August 21, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

August 3, 2026

Je suis très satisfaite de l’accompagnement reçu. Le conseiller a été très réactif, à l’écoute et a identifié rapidement l’origine de mon problème. Grâce à son professionnalisme et à son efficacité, la situation a été résolue dans un délai très court. Je remercie Dhlan pour la qualité de son service et son excellent sens de la relation client.

Fitness à loisir
France
Almost 3 years using the app
DSers replied August 12, 2026

Hi Fitness à loisir,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Dhlan — we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

August 3, 2026

Customer support is awesome. Holly has been great. 10/10 one of the best apps and services that customer support is just incredible.

Tone Sound
United States
13 days using the app
DSers replied August 12, 2026

Hi Tone Sound,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 17, 2026

Very fast and helpful service

Valoy.com
Sweden
About 1 hour using the app
July 18, 2026

excellent customer service

Mojo Haven
United States
23 days using the app