Reviews (6,376)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
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Hi dyronispet,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
I’ve had an excellent experience using Dser!
What impressed me the most is their incredibly dedicated and responsive support team. Anytime I had questions or ran into issues, they were quick to jump in and help—always patient, professional, and genuinely willing to go the extra mile.
The platform itself works smoothly and makes order fulfillment much easier, but honestly, it’s the level of customer care that really sets Dser apart. You can feel that they truly care about their users’ success.
Highly recommend Dser to anyone doing dropshipping!
Great support from Nico!
DSers helped me today to re-install the app on my browser to fix an issue I was having importing products from AliExpress to my Shopify store, Fashion NetClub. The process was smooth and the support was excellent. Special thanks to Nico for the quick and helpful assistance! Highly recommend DSers for anyone doing dropshipping with AliExpress.
— Ruben at Fashion NetClub
The support agent was very helpful, professional, and efficient. They quickly understood my issue and provided clear guidance. Great customer service experience. Thank you!
Hi there,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you.
Excellent
Hi AGROTRADE MILENIUM,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
I had an issue after accidentally deleting my Shopify account, and all my DSers product mappings with AliExpress were disconnected. Tina was incredibly helpful, patient, and professional throughout the whole process.
She quickly understood my problem, explained everything clearly, and helped escalate the restoration request to the technical team. Her support saved me from having to reconnect hundreds of products manually.
Excellent customer service, very kind communication, and fast assistance. Thank you so much, Tina — you truly made a stressful situation much easier for me!
Outstanding customer support from Dsers! I was dealing with a stuck AliExpress order for my store, and the agent handled everything perfectly. Fast replies, clear communication, and genuine willingness to help. The issue was resolved smoothly thanks to their support. Highly recommended!
I had a great experience with DSers support, especially with Tina. She responded very quickly and was extremely helpful throughout the whole process. Tina patiently guided me step by step and helped solve my issue efficiently.
I spoke to Luna and she was very patient with me and helped me get my product mapping situated. It was my first order through DSers and it was very confusing but Luna helped me fulfill my order. Great experience.
El servicio al cliente más rápido y efectivo con el que me he topado, recomendados 100%
