Reviews (6,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

May 4, 2026

Thank you Holly helping me to solve my problems with patience .

Shopkcozy
Hong Kong SAR
9 days using the app
May 10, 2026

Great app for managing AliExpress orders with Shopify. DSers makes the fulfillment process much easier and faster, especially for dropshipping orders. The support team has also been very helpful and responsive whenever I had questions. Highly recommended.

Elite Fitness Gears
Chile
About 7 hours using the app
May 3, 2026

Layla was exceptional! Very professional and patient with me as a first timer. Thank you!

Bag Candy Club
United States
20 days using the app
August 5, 2026

Muito bom, me ajudou em tudo!!

Roman Life
Brazil
Almost 4 years using the app
DSers replied August 10, 2026

Hi Roman Life,

Thank you for your kind words and support! 😊

Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

May 1, 2026

​"I had a fantastic experience with my DSER chat advisor Frankie today. I came in with several complex issues, and He handled every single one of them with patience and expertise. Frankie didn't just give me generic answers; He actually took the time to understand my situation and ensured everything was fully resolved before ending the chat. Truly top-tier support!"

Kobis Haven
United Kingdom
3 months using the app
August 3, 2026

Bom atendimento

ForGlows
Brazil
Over 4 years using the app
DSers replied August 12, 2026

Hi ForGlows,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

March 8, 2026

I installed DSers because I was told there was a free plan available. However, immediately after installation, they asked me to add payment details and pay for a subscription.

This is completely misleading and a waste of time. If there is no free plan, this should be clearly stated BEFORE merchants install the app, not after.

I feel deceived by the false advertising about a "free plan." This is not transparent business practice and wastes merchants' time.

Very disappointed with DSers. I expected honesty about pricing upfront. I cannot recommend this app to other merchants.

Store: nextoraonline.com

Nexora store
Germany
About 1 month using the app
May 1, 2026

I have dealt with Lacey from Dsers. She is very professional and helpful. She is a credit to Dsers.
Jewellery Supermarket

The Jewellery Supermarket
United Kingdom
Almost 4 years using the app
May 1, 2026

I was having an issue on Dsers and Rita was so patient to show me steps by steps through screencap. As a beginner of using the Dsers and shopify i really appreciate her help!

JUJU GURUS
Hong Kong SAR
About 1 year using the app
April 29, 2026

Tina was amazing and the customer service was very professional and helpful

SportSpace
Australia
About 2 months using the app