Reviews (6,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

April 30, 2026

Very helpful team. Thank you Grace for your support.

YAXSO.COM
United Arab Emirates
7 months using the app
April 30, 2026

Chat help line was very helpful and resolved my issue quickly

MotoKitUK
United Kingdom
24 days using the app
April 30, 2026

GREAT SUPPORT I EVER HAD .... FROM DSERS SUPPORT TEAM APPRECIATE THEM FOR HELPED ME STEP BY STEP WITH CLEAR ROADMAP GREAT WORK ... APPRECIATE YOU GUYS YOU MADE MY DAY....

LUXYDUC
Italy
3 months using the app
April 30, 2026

I’m genuinely impressed with the service provided by DSers

Their customer support is fast, reliable, and truly professional
A special thank you to Luna — she was incredibly patient, kind, and dedicated. She went above and beyond to help me, answering all my questions clearly and making everything easy and stress-free

It’s not often you find this level of care and attention in customer service these days Her support really made a difference and shows how much DSers values its users

I highly recommend DSers to anyone looking for a trustworthy and efficient platform

strevox
United Kingdom
7 months using the app
July 29, 2026

TRES UTILE MERCI ACCOMPAGNEMENT DU DEBUT JUSQUA LA FIN

Baby Natura
Canada
3 months using the app
DSers replied August 18, 2026

Hi Baby Natura,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

July 29, 2026

Top-notch service. Thanks, dsers.

Olverton
France
About 1 month using the app
DSers replied August 18, 2026

Hi Olverton,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

July 29, 2026

I had great help from one of the helpers from the DSERS and she is an absolute rockstar 5 out of 5 for her service

Silva’s menswear
Paraguay
4 days using the app
DSers replied August 18, 2026

Hi Silva’s menswear,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

June 10, 2026

“5 stars! Thank you so much for your help. I had been trying to fix this issue since yesterday and couldn’t figure it out. The support team responded quickly and found the solution right away. Really appreciate the patience and assistance!”

highrollers
United States
21 days using the app
DSers replied September 23, 2026

Hi highrollers,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

April 28, 2026

I had tried Drop shipping about a year ago and then life happened so i stopped. I am back at it again but I still had my old information in DSers instead of all of the new info i had just created for my second go-round. Krystal helped me through it 100% Great customer service!

Fruitionally
United States
7 days using the app
April 29, 2026

Great customer service. Issue resolved completely and explained what was the issue. Most of the time we don't know how it was resolved so that we don't make that mistake again.. Very communicative.

CartCentral
United States
About 2 months using the app