Reviews (6,379)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

April 29, 2026

Fabulous customer service!

VelourBeautyX
United States
19 days using the app
April 29, 2026

I had an issue with a "test" order and Sandy from DSers was absolutely PHENOMENAL. She was very patient after she found out what I did wrong. She explained what I did, how to correct it and how to move forward. I really appreciate her help. Its very encouraging as a new business owner to know this level of support is available to me. Thank you again SANDY!

The Solutions Spot
United States
5 months using the app
June 9, 2026

respuesta rapida y buena atencion al cliente

Glowzy
United States
12 months using the app
DSers replied September 23, 2026

Hi Glowzy,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 2, 2026

Great service, wonderful customer service. Thank you .

Aramele
United Arab Emirates
29 days using the app
DSers replied September 23, 2026

Hi Aramele,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 2, 2026

Amazing customer service and great problem-solving skills

Boho store Jewelry
United States
Almost 2 years using the app
DSers replied September 23, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

July 25, 2026

la mejor para empezar, la verdad me ayudaron mucho en mis principios

Cool Cats
Spain
8 days using the app
June 8, 2026

10/10 support! I was facing an issue that I couldn't solve on my own, and the support team managed to fix it. The service was excellent and very helpful. Now I can go back to using my DSers.

Gabriela Guth
Brazil
About 2 years using the app
DSers replied September 23, 2026

Hi Gabriela Guth

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 8, 2026

Aimee was extremely helpful and efficient. She replied quickly, understood the issue, and did not give me a generic answer. She genuinely tried to solve the problem, checked what was happening, and actually helped me fix it. I really appreciate her support and the quality of her service.

Luzzart
Brazil
Almost 3 years using the app
DSers replied September 23, 2026

Hi Luzzart,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Aimee — we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

July 24, 2026

perfekt!

VILNOXA
Germany
3 months using the app
DSers replied August 21, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

April 27, 2026

Nico was a great customer service rep and helped me with all my questions, thank you Nico!

We Crush Cancer
United States
About 1 month using the app