Reviews (6,405)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

February 19, 2025

Service très réactif ! Un grand merci à Fiona qui a pris en charge ma demande rapidement et efficacement quand j'en ai eu besoin. Son professionnalisme et sa réactivité sont vraiment appréciables.

Rangement Frigo
France
3 months using the app
DSers replied February 20, 2025

Hello !

Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que Fiona a pu vous aider rapidement et efficacement. Notre équipe s'efforce toujours d'offrir un service réactif et professionnel.

N'hésitez pas à nous recontacter si vous avez besoin d'aide à l'avenir !

DSers Team

February 17, 2025

Whenever I need support, I am welcomed by the customer service team and they always resolve my issue.

Futura's Studio
United States
10 months using the app
DSers replied February 20, 2025

Hello!

Thank you so much for your kind words and for taking the time to leave a review! We’re delighted to hear that our customer service team has been able to help you promptly and resolve any issues you've encountered.

If you ever need assistance again, feel free to reach out to us anytime. We're always here to support you!

DSers Team

February 11, 2025

Gros merci a Vivian réponses rapides et éfficaces franchement bon travail de vos équipes ca dois prendre de la patience et de la courtoisie

CoolDealz
Canada
3 months using the app
DSers replied February 13, 2025

Bonjour,

Un grand merci pour votre retour ! Nous sommes ravis d’apprendre que Vivian a pu vous aider avec rapidité et efficacité. Votre satisfaction est notre priorité, et nous apprécions vos compliments sur notre équipe. 😊

Si vous avez besoin d’aide à l’avenir, n’hésitez pas à nous contacter.

Équipe DSers

February 8, 2025

Sandy assistance's was realy precise, fast and helpful.

Lissair - Hair Accessories
Italy
27 days using the app
DSers replied February 13, 2025

Hi there,

Thank you for your feedback! We’re glad to hear that Sandy provided precise, fast, and helpful assistance. Our team is always here to support you!

If you ever need help again, don’t hesitate to reach out.

DSers Team

February 4, 2025

Bianca was very efficient and fast

Voyager Léger
France
2 months using the app
DSers replied February 13, 2025

Hi there,

Thank you for your feedback! We’re glad to hear that Bianca provided you with efficient and fast support. Our customer service team is always here to assist you in the best way possible.

If you ever need help again, feel free to reach out—we’re always happy to assist!

DSers Team

February 2, 2025

Un grand merci à Raphaël, il a pu résoudre mon problème très rapidement et à tout de suite compris ce que je voulais. Réponse rapide et efficace.

Vimedy
Belgium
4 months using the app
DSers replied February 5, 2025



Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 2, 2025

Un service client plus que parfait. Mille merci à Sandy

Jolicurl.com
France
6 months using the app
DSers replied February 5, 2025



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 17, 2025

je me suis permis de laisser ce commentaire dire combien je suis ravi de pouvoir tomber sur un professionnel de top niveau qui m'a aidé résoudre un problème rencontré sur un traitement de commande, il etait à l'écoute, patient et aussi bienvaillant, je tenais vraiment a lui dire merci, car c'est quelqu'un et gentil, merci encore une fois. Jean Louis

L'ÉLÉGANCE EN CHAQUE DÉTAIL
France
About 2 months using the app
DSers replied January 20, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 11, 2025

Customer service is prompt. Also, price-performance ratio is very good.

Cat Shop Boys
United States
2 days using the app
DSers replied January 13, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 10, 2025

I had trouble ordering and contacted support, and Esfania-san gave me very detailed advice. Thank you very much.

コーシュカショップス
Japan
5 months using the app
DSers replied January 13, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team