Reviews (6,373)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

September 24, 2026

I received DSers support today, it was instantaneous response and quickly resolved my enquiry. Elora quickly understood the issue and advised the resolution accordingly. Thank you Elora, great support

Kemet Ventures
Australia
6 months using the app
DSers replied September 30, 2026

Hi Kemet Ventures
Thank you so much for sharing your experience with us! 😊

We’re glad to hear that Elora was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.

We always strive to provide professional and reassuring support to help our users solve challenges smoothly.

If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!

September 23, 2026

Lacey help me to resolve the issue, i am very happy and satisfied the custmer service

Momigoods
United Kingdom
About 1 month using the app
DSers replied September 30, 2026

Hi Momigoods,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

September 22, 2026

It’s rare to receive such personal and efficient support. Thank you so much, ashley, for your help and professionalism. You were amazing! thanx Dsers thanx Ashley❤❤

DONE SHOPS
Egypt
About 1 year using the app
DSers replied September 30, 2026

Hi there,
Thank you so much for sharing your experience with us! 😊

We’re glad to hear that Ashley was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.

We always strive to provide professional and reassuring support to help our users solve challenges smoothly.

If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!

September 21, 2026

I had a wonderful experience in resolving my issue , Teresa was superb in helping me out with the option and i am happy with her help, really appreciate

Avielle Label
Canada
7 months using the app
DSers replied September 22, 2026

Hi there,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Teresa — we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

September 21, 2026

support live chat is very responsive and sorted issues quickly.

Sensory Hive Online
Australia
5 months using the app
DSers replied September 22, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 20, 2026

Great support and patience from Shayla- She might be the best!

The Useful Gift Shop
United States
About 3 years using the app
DSers replied September 22, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 19, 2026

Thank you so much for your prompt reply. I was able to fix my issue before I was contacted but it's pleasing to know that you are there whenever help is needed.

Heartbeat of Golf
New Zealand
6 months using the app
DSers replied September 22, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 18, 2026

The representative was very helpful, patient, and responsive. They understood the issue, confirmed that I could not make the change myself, and created ticket #48496 for the Dev team to correct it. I especially appreciated receiving a ticket number so I can follow up if needed. Thank you for the excellent support.

Mystical Gifts by Dufme609
United States
8 months using the app
DSers replied September 22, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 18, 2026

Aimee,

You saved by backside today!! You were so helpfull. I spent 6 hours trying to solve my issue and you did it it less than 30 minutes!!!! Fantastic support I hope we cross paths again!!

Accent Alliance
United States
23 days using the app
DSers replied September 22, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 18, 2026

Thanks for Dsers support! They were quick to respond and gave clear, helpful guidance that solved my problem right away. Really appreciate the fast and friendly service. Highly recommend!

Lovhana
Australia
7 months using the app
DSers replied September 22, 2026

Hi Lovhana,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!