Reviews (6,372)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
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I'm really happy with the team's response. It was quick, clear, and helpful. Thank you all for the great support!
Frankie was so helpful! I have spent countless hours trying to troubleshoot my issue myself. I wish I had asked for help earlier....she was fantastic to deal with super friendly, easy to understand and gave clear instructions. She helped me resolve my issue with new products added and URL not updating auto to dsers. So helpful and will definately use chat again if I face another issue and next time will reach out sooner :)
Hi Midnight Darling
Thank you so much for sharing your experience with us! 😊
We’re glad to hear that Frankie was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.
We always strive to provide professional and reassuring support to help our users solve challenges smoothly.
If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!
Great and fast support through messenger. And also a very kind
Hi SHOPFINITYAI,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
Wishing you continued success with your business, and we’ll be here whenever you need us!
The agent who is helping to solve a big issue took 15 mins!!!! thank you
Hi Lachlanplusurns,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Sandy was very helpfull! I had lots of questions but she was patient and helped me resolve all my issues.
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Ashley was exceptionally helpful at resetting my password & answering 9 additional questions on Policy information to add to my store policies. I would recommend her highly.
Hi outxgear,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Layla was terrific and fixed my issue and gave me written instructions and saved me a headache and now i will have a nice Sunday knowing my store is running correctly. I am not computer savvy and she took care of evrything!
Hi Beverly's,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Layla — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
The app has a user-friendly interface. The support team is truly friendly and responsive; the support staff are very thorough in helping to resolve issues. Highly recommended!
Hi Sleevon,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
The service received was very professional and information shared was very useful.
Hi there,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
I worked with DSers support to clean-up an order that was stuck and could not be cancelled. Support gave me the steps that enabled me to unstick and cancel the order. I appreciate the help that Aris from the support team provided.
Thanks,
BD Outdoor Supplies, LLC
Brent Olsen
Hi BDOutdoorSupplies.com
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
