Reviews (6,399)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

October 30, 2024

Esfania was incredibly helpful! She resolved my issue quickly and took the time to answer all my questions with clarity and patience. Her professionalism and availability really put me at ease. I highly recommend her assistance!

CALIEGO
France
3 months using the app
DSers replied October 31, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited November 27, 2024

Je suis sincèrement satisfait du service de dser surtout sa patience dans la résolution d'un problème, merci

EclatProprete
Canada
5 months using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2024

Thank you very much for your excellent support and fast response! Sandy guided me through all this and saved me!

Étend'Heure
France
5 months using the app
DSers replied October 30, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 23, 2024

Très satisfait de l'accueil et du service proposé, mon problème a été réglé. Je vous remercie mr Vivian pour votre aide et votre patience.

Sportflexleggings
France
3 months using the app
DSers replied October 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Zina ha resuelto mi problema correctamente, en todo momento ha sido muy paciente y muy profesional, estoy muy contenta con su ayuda.

Ultradental
Spain
21 days using the app
DSers replied October 22, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Gloria was WONDERFUL, so kind and helps me a lot.

NAMPHY
France
3 months using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 13, 2024

I had some initial problems and my first order I could not forward to Ali express by myself then I contacted Luna support and all my problems were solved in 10 minutes. I have never contacted such a problem solver support as Luna. Thank you very much. Nice that you exist.

Buyingshop
Germany
About 2 months using the app
DSers replied October 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 12, 2024

The app is ok, but the really good thing is the customer service ! It's finally real people engaged to REALLY help you ! If you have any problems, don't waste time ! They will help you as Blanca do for me !

Big thanks to Blanca for helping me on my mapping problems.

Caption
France
About 1 month using the app
DSers replied October 15, 2024



Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 10, 2024

Ich bin absolut begeistert von der schnellen und effizienten Hilfe, die ich vom DSers-Kundensupport erhalten habe. Mein Problem wurde innerhalb kürzester Zeit gelöst, und ich habe sofort die richtigen Antworten bekommen. Der Kundenservice ist sehr professionell und freundlich, was den gesamten Prozess unglaublich angenehm gemacht hat. Ich bin sehr zufrieden und kann DSers jedem weiterempfehlen, der auf schnelle und zuverlässige Unterstützung Wert legt!

IdealForLife
Germany
21 days using the app
DSers replied October 15, 2024



Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 6, 2024

Extrem guter und schneller Kundenservice, sehr zuverlässig und freundlich! Kann ich nur weiterempfehlen :-)

Essential Choice
Germany
7 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team