Reviews (6,401)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

October 10, 2024

Ich bin absolut begeistert von der schnellen und effizienten Hilfe, die ich vom DSers-Kundensupport erhalten habe. Mein Problem wurde innerhalb kürzester Zeit gelöst, und ich habe sofort die richtigen Antworten bekommen. Der Kundenservice ist sehr professionell und freundlich, was den gesamten Prozess unglaublich angenehm gemacht hat. Ich bin sehr zufrieden und kann DSers jedem weiterempfehlen, der auf schnelle und zuverlässige Unterstützung Wert legt!

IdealForLife
Germany
21 days using the app
DSers replied October 15, 2024



Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 6, 2024

Extrem guter und schneller Kundenservice, sehr zuverlässig und freundlich! Kann ich nur weiterempfehlen :-)

Essential Choice
Germany
7 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 5, 2024

j'aime le fait que l'on puisse avoir un service client 7/24 rapidement.
j'ai eu un contact avec Aurora disponible et dans la volonté de m'accompagner jusqu'au bout. donc +5 pour le SAV

Ma boutique
France
6 months using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 2, 2024

La atención de Luna genial super rápida y atenta en todo momento. Resolvio mis dudas y me ayudo con la orden de compra que quería hacer por primera vez. Gracias

Alochill
Spain
3 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Great application and very responsive customer service. Thanks to Lucy for her work and for bringing me her solutions quickly.

IZEAU
France
7 months using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 29, 2024

Raphaël a été d'une grande réactivité ! super

Aphrodite
France
2 minutes using the app
DSers replied October 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 28, 2024

Rita was fantastic in helping me resolve some issues with my account. Once you get used to it, the app is great. Although the customer service is via messenger, it's still good!

Seaside-Montessori
United States
6 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 26, 2024

Rfimp helped me with the mapping process and it worked like a charm. Gave me some advice with the extra options the supplier had and helped me with screenshots so it made it very easy to make some changes. Thank you!

Loyal Cavalry
Netherlands
7 months using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 24, 2024

Excelente app. Suporte muito rápido e prestativo. Lucy me atendeu em tudo o que eu precisei de informações e procedimentos. Muito bom.

Fabullete
Brazil
23 minutes using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 21, 2024

Mega cooler support gewesen und mega lieb weiter so!

Zürichstore
Switzerland
10 months using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team