Reviews (6,398)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

August 16, 2024

super servizio clienti.Rfimp e stato molto veloce ad aiutarmi a capire e risolvere il problema.molto soddisfatto

Artefight
Germany
19 days using the app
DSers replied August 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 12, 2024

merci a Chloé pour son aide et son travail tres pro avec moi elle ma été d'une grande aide

JAKWAR
Switzerland
8 months using the app
DSers replied August 14, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 9, 2024

Ho chiesto supporto e Chrissy mi è stata di aiuto. Molto disponibile e molto chiara. Brava!!

DAFshopnow
Italy
13 days using the app
DSers replied August 11, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 6, 2024

I have had a great experience with Dsers. In fact, I had a payment-related issue and an attendant named Blanca assisted me in a spectacular way, resolving my problem quickly and efficiently. I am very grateful for Blanca's support and the Dsers tool for this wonderful experience. I highly recommend it 100%.

All Care Store
Australia
4 months using the app
DSers replied August 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 1, 2024

Perfect service with Blanca thanks !

Old Money Style
France
3 months using the app
DSers replied August 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 27, 2024

Villanelle é um bom amigo , muito atencioso e solicito!

TechTrenddy
France
4 months using the app
DSers replied July 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 19, 2024

J'ai contacté le support client Dsers, mon guide Olivia très efficace et attentionné m'a aider à résoudre mon problème avec professionnalisme ! Merci Olivia !!!

Harmony Bébé
France
Over 1 year using the app
DSers replied July 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 17, 2024

j'ai eu besoin d'aide a plus de 23h passer est très surprisse j'ai eu une réponse très vite
le problèmes a était résolue rapidement, très réactif
je vous remercie

Popular Prod
France
5 months using the app
DSers replied July 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 14, 2024

Bianca helped me alot with support, very fast and clear replies. Because of her i could serve my customer even faster

Lyra Fashion
Netherlands
6 days using the app
DSers replied July 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 11, 2024

Awesome service, with awesome assistance, espacially with Rfimp ! Congrats

IDEOVOLT
France
11 months using the app
DSers replied July 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team