Reviews (6,392)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

June 27, 2024

Super, merci Ivan du SAV pour son aide précieuse!

Bolas Store
France
About 2 hours using the app
DSers replied June 30, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 24, 2024

Vivian from the customer suppor helps me a lot to solve my issue. She was patient solving the problem. Highly recommend!

MODA
Japan
3 days using the app
DSers replied June 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 23, 2024

I was reaching out to Aurora for help, in full frustration this morning. Not only did she solve my issue and helped me get to the bottom of my problem. She was very kind and she showed me through picture instructions so it was very easy for me. Thank you!

HKI
Sweden
About 1 month using the app
DSers replied June 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 20, 2024

Très bonne application, un indispensable pour votre boutique Shopify, un gain de temps phénoménal, support client instantané, merci Sherry c'est impressionnant.

saint.
France
20 days using the app
DSers replied June 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 11, 2024

Aimee vous êtes trop sympa et gentil vous avez bien réglé mon problème merci beaucoup

zivra
France
2 months using the app
DSers replied June 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 4, 2024

Olivia was kind and could solve my problems!

MyVirals
Germany
3 months using the app
DSers replied June 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 4, 2024

Thanks for the fast support by Rfimp. Solved my problem easily by directing me.

Loyace
United Kingdom
22 days using the app
DSers replied June 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 2, 2024

Support technique très réactif qui m'a apporté une solution rapidement. Merci à Sandy pour son aide précieuse.

BARISTALIA
France
2 months using the app
DSers replied June 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 26, 2024

Sandy helped me so much , understand me exactly what i needed

Gdansky
France
About 2 months using the app
DSers replied May 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 21, 2024

Lucy was extremely helpful in solving a problem I had been having for quite some time, which was not being able to log in with the credentials I had been using. So, in a matter of minutes, she was able to solve a problem that I had been having for a couple of months that was causing problems with order fulfillment in my online store. Thank you Lucy for your attention and helpfulness.

GrimHoozy
France
7 days using the app
DSers replied May 22, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team