Reviews (6,390)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

April 8, 2024

I love this app and aspecially the support. I had a problem which f me up the whole day and I couldn't solve it by myself. One short and simple message to a support member called Wendy was enough. She solved it just in a few sec and was so friendly I couldnt believe. She answered all my questions and was very politely. 10 stars support.

Lumieo©
Germany
15 days using the app
DSers replied April 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 5, 2024

Réponse dans la minute et problème résolut en moins de 1 minute. Merci encore pour votre rapidité Irene.

Besone
France
3 months using the app
DSers replied April 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 3, 2024

Ralla from the customer service was very helpful today ! Thanks to her

Sharkorner
Belgium
6 months using the app
DSers replied April 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 3, 2024

Sandy a été très professionnelle et patiente, elle a résolu mon problème avec pédagogie. Merci encore. Patrick

MalinCuisine
France
3 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 2, 2024

Dsers always got super fast suport. Thanks for today Lennon

WIQ
Sweden
11 days using the app
DSers replied April 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 29, 2024

Merci a Ralla du service clients pour sa réactivité et son service de qualité!

FeedyBaby
France
About 1 month using the app
DSers replied March 31, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 28, 2024

Isak a été super avec moi ! Grace à lui j'ai pu résoudre mon problème rapidement et facilement.

SmartGlam
France
About 4 hours using the app
DSers replied March 31, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 26, 2024

On désinstalle et il continue à prélever, taxer, taxer, etc.......

shoppingfind-all
France
About 2 months using the app
DSers replied March 27, 2024

Hello!

Thanks for taking the time to write a review.

It seems you have indeed successfully uninstalled the app, please note that due to Shopify billing system, it's possible to receive some due payment up to a month after uninstallation.

We'll be happy to check your exact situation and refund you any money if there's an issue.

Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

March 17, 2024

Very good and responsive customer service. Thanks to Lucia for her help!

TolleMarket
France
16 days using the app
DSers replied March 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 16, 2024

Thanks Isak for you help. Very good service.

Jollyty
France
6 months using the app
DSers replied March 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team