Reviews (6,388)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

March 15, 2024

I had the best technical support service of my life, polite, very patient and very friendly, I really recommend it, thank you very much Olivia

Petshop.Agency
United States
2 days using the app
DSers replied March 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 10, 2024

Très bon support.
Réponse rapide et efficace qui a résolu mon problème en quelques minutes. Service aimable et satisfaisant de la part de Wendy. Je suis très satisfait

Melodymit
France
17 days using the app
DSers replied March 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 9, 2024

Sandy ha sido muy amable y ha solucionado mis dudas muy rápido!

pontemasfriki
Spain
6 months using the app
DSers replied March 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 9, 2024

Sandy answered within a few minutes. It was very helpful. Thanks!

Gesunde-Beine
Germany
About 1 year using the app
DSers replied March 10, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 7, 2024

Il y à beaucoup de tuto pour comprendre et le SAV est très proactif.
J'ai échangé avec Alice qui m'a expliqué vraiment toutes les étapes pour résoudre mon problème, elle a pris tout son temps et c'est rare.
Merci à elle pour son support,

Wonder Brushes
France
8 days using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 2, 2024

The DSERS support is incredible, they helped me quickly with my problem and were also really nice. I can only recommend it to everyone

lelospace
Germany
About 1 year using the app
DSers replied March 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 2, 2024

Isla m'a bien aidée. J'ai pu résoudre mon problème en moins de 2 minutes, très agréable, merci beaucoup !

Coquestar
France
22 days using the app
DSers replied March 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 28, 2024

Jenny provided exceptional assistance promptly. Her responsiveness and invaluable support were truly commendable. I highly recommend her expertise and problem-solving abilities.

Radiant Valley
Netherlands
About 2 months using the app
DSers replied February 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 28, 2024

J'ai rencontré un problème sur dsers.
En passant par messenger, Eden a pu m'aider et trouver une solution rapidement. Très contente

Magicbowl
France
About 2 months using the app
DSers replied February 29, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 27, 2024

I'm satisfied with the service Isak provided. He helped me resolved issues.

YouthTreat
France
13 days using the app
DSers replied February 28, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team