Reviews (6,388)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

February 6, 2024

Merci à Alice d'avoir résolu mon problème

Ma boutique
France
2 days using the app
DSers replied February 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 5, 2024

Très bon application qui permet de gagner enormement de temps,
Le gros plus c'est un service client très reactifs qui aide à resoudre tous les problèmes rencontré, je remercie personnellement Sally pour son aide :)

Ma boutique
France
About 1 month using the app
DSers replied February 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 5, 2024

Very good service from "Eden" resolved my problem quickly. I appreciate his attention

Schmidt Express
Brazil
3 months using the app
DSers replied February 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 4, 2024

Application simple à comprendre et très efficace.
Le support répond rapidement et est très poli (Chrissy l'était en tout cas)
Je recommande pour toute personne travaillant dans le dropshipping.

Enchanted Roses
France
17 days using the app
DSers replied February 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 4, 2024

Thank you Cynthia for all your advices! They were really precious and useful

ValentineBlooms
France
About 1 month using the app
DSers replied February 8, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 3, 2024

Merci à Lucy de m'avoir aidé.
Après plusieurs semaines sur le même problème et des heures de recherche j'ai trouvé l'assistance sur messenger, et elle m'a résolue le problème en même pas 5 minutes, merci encore.

TIMCLICK
France
23 days using the app
DSers replied February 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 1, 2024

Isla helped me so good. Thankyou for the quick response!

Modulanza
Netherlands
2 days using the app
DSers replied February 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 1, 2024

The support and aspecially Aimee was very helpful today. She answered all my questions and solved my problems very quickly.

Lumina Polaris
Germany
About 1 hour using the app
DSers replied February 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 31, 2024

Gestion des commandes en dropshipping simplifiée, efficace, permettant de se concentrer sur la croissance.
Support réactif, conseils précieux grâce à Jully !
Hautement recommandé!

My Store
France
About 4 hours using the app
DSers replied February 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 27, 2024

Wendy was fast, clear and efficient!

Trucstore
Netherlands
3 months using the app
DSers replied January 28, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team