Reviews (6,384)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

Edited February 25, 2024

Super fast service, thank you Sofia !
Edit : A huge thanks to Alicia who helped me quickly, super nice !

MyHandFlicker
France
About 1 month using the app
DSers replied January 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 18, 2024

Formidablement renseigné, merci a EDEN d'avoir pris du temps pour répondre à mes questions, merci à lui pour sa patiente et son professionnalisme
MERCI

MAGI-MIX
France
11 days using the app
DSers replied January 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 17, 2024

Tuve un problema de vinculación con el Dsers y Aliexpress no podria entrar en la pagina que me pedia para hacer Relink pero no funcionava. Entonces llame al chat de Dsers y prontamente la atendiente Lily me ayudo y ahora ya tengo to en orden.
Gracias por su atencion Lily.

Stuffbuy
United States
4 months using the app
DSers replied January 18, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 16, 2024

J'ai téléphoné pour avoir de nouveau accès a ma boutique. J'ai reçu un servie exemplaire, efficace, rapide et courtois. Merci a toi!

Clik Beauté
Canada
14 days using the app
DSers replied January 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 10, 2024

Parfait, surtout Jenny quand on a besoin d'aide, je recommande !! et merci Jenny !

EcoFleau
France
28 minutes using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 2, 2024

Practical and complete application with very responsive support, thanks to Isla for solving my problem so quickly!

Bijoux de Téléphone Portable
France
9 months using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 2, 2024

je suis extrêmement satisfait du service rendu par Lennon car elle a été extrêmement réactive pour résoudre ma problématique dans littéralement la minute qui à suivie. Encore un grand merci.

Wellness Sensations
France
11 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 27, 2023

I am new to Dsers, and was very confused about the processing of mapping and fulfilling and order, as soon as I asked for help Olivia jumped in and spent a great amount of time telling me the A to Z steps one by one until my order was successfully processed! If any support agent would be like her, the business world would be easier and much better in any way! Thank you Olivia!

Happy Sweet Paws
Canada
About 3 hours using the app
DSers replied January 3, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 27, 2023

Vivian me ayudo a hacer pedidos de forma mucho mas cómoda, llevaban mucho tiempo buscando una forma de que no me cobraran envió siendo que en aliexpress era gratis, así que gracias a su rápida respuesta identificamos que era.
Muy agradecido

Mi tienda
Chile
6 days using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 26, 2023

DSers has been my go-to for handling orders on Shopify, and importing products! And when I made a mistake, Sandy from DSers support was my hero.

Sandy, thank you for your quick and helpful support. DSers with there assistance are really great !

Glowéa
France
13 days using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team