Reviews (6,380)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

November 19, 2023

gracias Lucia estoy muy feliz con tu valiosa ayuda y tu paciencia sin ti no huviera aprendido super satisfecha con tu ayuda debo agregar que muy profecional y respetuosa

Poki The Cat
United States
24 days using the app
DSers replied November 21, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Edited July 16, 2025

Really kind and helpful service. Quick reply after my request. Thanks to Krystal! I really appreciate her help.

Snugglis
Germany
2 months using the app
DSers replied November 19, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 4, 2023

It is a great application, easy to use, and has quick customer support, Sally answered all my questions quickly and helpfully!

AquaGuard
Switzerland
About 2 months using the app
DSers replied November 5, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 9, 2023

Isla helped me a lot with the problem, I am very grateful and appreciate it. Problem was solved very quickly and communication was very good and friendly!

Bellamore
Poland
14 days using the app
DSers replied October 10, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 7, 2023

es muy accesible y fácil de usar, el servicio de ayuda es muy bueno e inmediato, por el momento no he tenido problemas y esperemos que siga así!

sun rave
Mexico
29 days using the app
DSers replied October 9, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 4, 2023

Isla m'a été d'une grande aide lorsque j'ai rencontré des problèmes lors de ma commande et elle à réussi à m'aider en quelques clics. Je recommande ! Merci beaucoup Isla ;)

Animo'Doux
France
6 months using the app
DSers replied October 6, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 30, 2023

Olivia, was very helpful, kind and nice in helping me. Alone I was taking too long to solve problems that with her I solved in an instant.
Thank you

Infinitylumi
Germany
3 months using the app
DSers replied October 3, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 23, 2023

thank you very much LILY for the good service, polite and completely polite, with a clear understanding, for a few seconds you had everything you wanted, I couldn't find a fast service kit like you did for me, thank you very much

SmartHome1
Sweden
About 1 month using the app
DSers replied September 25, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 20, 2023

Amazing support, had a problem with my product and supplier and was stressing alot. My friend here helped me out with everything smoothly and fast!!!

VivraGlow™
Norway
25 days using the app
DSers replied September 21, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 21, 2023

Alice est vraiment une experte dans son domaine, et je recommande vivement son assistance à tous ceux qui cherchent des solutions de qualité. Merci encore pour votre excellent service, Alice !

CanineConfort™
France
25 days using the app
DSers replied September 24, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team