Reviews (6,376)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

July 12, 2023

Excellent, very good support, and very fast, it’s a very good application for dropshiping, you can use it

Emma & Léo
Canada
11 months using the app
DSers replied July 16, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 19, 2023

Assistenza, risposte e cortesia. I miei dubbi sono stati spazzati via velocemente grazie alla chat messenger.

Grazie mille Alicia!

Fishing&SportOnlineStore
Italy
3 days using the app
DSers replied July 23, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 24, 2023

Nouveau sur Dsers, j'ai eut un problème avec un import de produit. Alicia de Dsers a réussi à résoudre mon problème rapidement et j'ai pu avancer dans mon projet ! Merci ! :D

UnitGeeK
France
3 months using the app
DSers replied July 25, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 5, 2023

Really nice App, also nice service, Emma helped me a lot during my operation, fast and clear answers!

WooLeapStore
China
21 days using the app
DSers replied July 6, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 30, 2023

Hallo,
Even laten weten dat de support echt geweldig is. Net een probleem gehad en is meteen opgelost dankzij de geweldige hulp van de klantendienst.

Super!!!!

Altra1
Belgium
2 months using the app
DSers replied July 3, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 13, 2023

very good service ! thank you for your kindness and your help :) not long to wait and very helpfull

HOME STORY
France
20 days using the app
DSers replied June 13, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited June 8, 2023

Quickly fixed my issue. Sherry did an amazing job and was very polite and quick with her service. Satisfied :)

RiooCoast
Netherlands
About 1 month using the app
DSers replied June 8, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 11, 2023

Salve a tutti
Ringranzio di cuore a Selena, mi ha salvato giornate di Lavoro.
Mi ha indirizzato sulla giusta strada. Non avrei mai creduto di trovare una persona cosi competente e cosi piena di forza d´animo nel suo lavoro professionale.
Mi ha aiutato con due siti Web sulla configurazione di questa formidabile app.

Da solo non sarei mai riuscito a capire tutte queste meravigliose funzioni che offre questa fantastica app. Sono grato con Selena e il loro Team. Grazie a Voi riusciro a portare avanti i miei sogni nel riuscirea acreare due meravigliosi siti web.

Distinti Saluti
Mike Giardina

Cannabisterpen
Germany
About 2 hours using the app
DSers replied June 11, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 22, 2023

The customer support is really good! You can ask anything and within 3 min you have the answer to all your problems. Neva helpt me and it was perfect! Dsers itself is also a really good platform for product fulfilment!

bellanza
Netherlands
9 days using the app
DSers replied June 27, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 14, 2023

Raphael did a great job with helping us sort out an issue. Thanks you for the help dsers is a great app and I recommend it!

Carat & Co
Sweden
7 months using the app
DSers replied May 14, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team