Reviews (6,380)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

Edited June 8, 2023

Quickly fixed my issue. Sherry did an amazing job and was very polite and quick with her service. Satisfied :)

RiooCoast
Netherlands
About 1 month using the app
DSers replied June 8, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 11, 2023

Salve a tutti
Ringranzio di cuore a Selena, mi ha salvato giornate di Lavoro.
Mi ha indirizzato sulla giusta strada. Non avrei mai creduto di trovare una persona cosi competente e cosi piena di forza d´animo nel suo lavoro professionale.
Mi ha aiutato con due siti Web sulla configurazione di questa formidabile app.

Da solo non sarei mai riuscito a capire tutte queste meravigliose funzioni che offre questa fantastica app. Sono grato con Selena e il loro Team. Grazie a Voi riusciro a portare avanti i miei sogni nel riuscirea acreare due meravigliosi siti web.

Distinti Saluti
Mike Giardina

Cannabisterpen
Germany
About 2 hours using the app
DSers replied June 11, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 22, 2023

The customer support is really good! You can ask anything and within 3 min you have the answer to all your problems. Neva helpt me and it was perfect! Dsers itself is also a really good platform for product fulfilment!

bellanza
Netherlands
9 days using the app
DSers replied June 27, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 14, 2023

Raphael did a great job with helping us sort out an issue. Thanks you for the help dsers is a great app and I recommend it!

Carat & Co
Sweden
7 months using the app
DSers replied May 14, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 8, 2022

je sui tré satisfais avec monsieur Zoe j'espère que tout les personne comme monsieur Zoe oncore merci beaucoup monsieur Zoe

spordirect24
Belgium
6 days using the app
DSers replied October 9, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited March 27, 2023

I just wanted to take a moment to express my sincere gratitude for the exceptional support you provided me with. Your team went above and beyond to help me resolve a complex issue with my account, and I couldn't be more satisfied with the level of service I received.

From the very beginning, your team was attentive, responsive, and extremely knowledgeable. They patiently listened to my concerns and provided me with detailed instructions and guidance throughout the entire process. They even followed up with me after the issue was resolved to ensure that everything was working properly.

Your commitment to customer service is truly impressive, and I am grateful to have had such a positive experience with your company. Thank you again for your outstanding support and for making my experience with DSers a truly enjoyable one.

Elegant Armor
Switzerland
20 days using the app
DSers replied March 28, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 8, 2022

die App ist sehr gut. Vor allem aber, dass man ein/e Ansprechpartner/in findet, wenn man irgendwelches Problem hat. Das ist sehr wichtig bei allen Dienstleistungsanbieter.
Ich bin sehr zufrieden und hoffe ich es, nicht zurück zu halten

alwayssale24
Germany
7 months using the app
DSers replied December 9, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 6, 2023

Thank you Irene, you helped me so quickly and professional! Awesome customer service! :) It's a cool idea with the messenger !

EliMArG*
Germany
2 months using the app
DSers replied April 6, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 13, 2022

Really kind and helpful, got my issue and very patient to give me solving tips. Help me solve my problem. Thanks a lot.

BeexSup
China
21 days using the app
DSers replied July 14, 2022

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.

We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 2, 2022

Ein riesen Lob an den Support bzw. an den mitarbeiter "Villanelle"!!! Super schnell, freundlich, und sogar darüber hinaus wurden mir tips für meinem shop gegeben !!!! DANKE

Benz-Yourself.com
Germany
5 months using the app
DSers replied October 7, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team