Reviews (6,381)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

October 2, 2022

Ein riesen Lob an den Support bzw. an den mitarbeiter "Villanelle"!!! Super schnell, freundlich, und sogar darüber hinaus wurden mir tips für meinem shop gegeben !!!! DANKE

Benz-Yourself.com
Germany
5 months using the app
DSers replied October 7, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 10, 2023

A top notch application and a perfectly responsive and helpful customer service, thanks Dsers you are the best!

Beyblade Store
France
Almost 3 years using the app
DSers replied March 10, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 1, 2022

très satisfaite de l'intervention de Barret du service assistance. merci pour son aide. il a compris tout de suite ma demande et m'a aidé dans ce sens

Bikiniboom
France
16 days using the app
DSers replied July 3, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 13, 2022

Very good app. I highly appreciate their customer support chat, It is very fast and useful. Chris helped me today a lot.

Bimi.cz
Czechia
About 6 hours using the app
DSers replied June 14, 2022

Hi,

We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 3, 2022

Merci à Lucy pour son aide précieuse dans la réparation d'un problème de commande ! Le support Dsers est très réactif

buy-more.fr
France
1 day using the app
DSers replied August 3, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 21, 2021

Lena von DSers hat mir heute über den Messanger sehr geholfen. DANKE DAFÜR LENA. Ich kann den Support nur sehr empfehlen. <3

Catfluencer
Germany
About 1 year using the app
DSers replied September 21, 2021

Hi Catfluencer,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 17, 2022

Joy helped me with the problem I was having. Everything was very professional and very well explained with pictures as well. I will recommend to all my friends and colleagues.

Chienalafolie
Canada
About 1 month using the app
DSers replied September 19, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 19, 2022

I had a chat with Emma from DSers - Very fast reply! My issue is transmitted to the tech team and I'm sure it will soon be fixed. Very friendly staff. Thank you!

Colors Of Glam
Belgium
5 days using the app
DSers replied June 22, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 9, 2023

Tracy, from customer support, helped me to resolve a problem. Very reactive support. App working well. I recommend!

La Maison Scintillante
United States
7 months using the app
DSers replied May 9, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 2, 2022

Amazing app, works like a charm. Must have for any dropshipper. Also very good support from Lena, customer service employee.

Vuzozy
Netherlands
About 1 month using the app
DSers replied June 6, 2022

Hi,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team