Reviews (6,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

August 3, 2022

Merci à Lucy pour son aide précieuse dans la réparation d'un problème de commande ! Le support Dsers est très réactif

buy-more.fr
France
1 day using the app
DSers replied August 3, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 21, 2021

Lena von DSers hat mir heute über den Messanger sehr geholfen. DANKE DAFÜR LENA. Ich kann den Support nur sehr empfehlen. <3

Catfluencer
Germany
About 1 year using the app
DSers replied September 21, 2021

Hi Catfluencer,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 17, 2022

Joy helped me with the problem I was having. Everything was very professional and very well explained with pictures as well. I will recommend to all my friends and colleagues.

Chienalafolie
Canada
About 1 month using the app
DSers replied September 19, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 19, 2022

I had a chat with Emma from DSers - Very fast reply! My issue is transmitted to the tech team and I'm sure it will soon be fixed. Very friendly staff. Thank you!

Colors Of Glam
Belgium
5 days using the app
DSers replied June 22, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 9, 2023

Tracy, from customer support, helped me to resolve a problem. Very reactive support. App working well. I recommend!

La Maison Scintillante
United States
7 months using the app
DSers replied May 9, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 2, 2022

Amazing app, works like a charm. Must have for any dropshipper. Also very good support from Lena, customer service employee.

Vuzozy
Netherlands
About 1 month using the app
DSers replied June 6, 2022

Hi,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 6, 2022

Gostei do produto me ajudou e o pessoal foi bem bacana no atendimento sempre esclarecendo as dúvidas

Madicaza
Brazil
Over 1 year using the app
DSers replied January 7, 2022

Hi Madicaza,

We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 16, 2022

Thank you, Jeo, for your assistance.
I will recommend it to every one of my friends for DSersAliExpress
You are the best assistance.

Coin Des Chasseurs EU
Canada
About 8 hours using the app
September 28, 2022

Barret è stato veramente utile e professionale nel risolvere il mio problema che ho riscontrato nel pagamento su aliexpress
GRAZIE

FRAVA Fitness
Italy
7 days using the app
DSers replied September 28, 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 4, 2022

Thank you very much Luna. You were very patient and professionnel Thankyouuuuuuuuuuuuuuuuuu
Cassim

Glownney
France
11 days using the app
DSers replied July 4, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team