Reviews (6,386)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

February 27, 2023

Outil très pratique, simple à utiliser et un service client très réactif. Je vous recommande de vous en servir

Chez Malia & Marie
France
3 months using the app
DSers replied March 1, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 16, 2021

Very convenient. The customer service is fast. I had a connection problem. In 5 minutes it was fixed. TOP!

Mets tes chaussettes
France
9 months using the app
DSers replied December 17, 2021

Hi Mets tes chaussettes,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2022

Un service très rapide de la part d'Olivia, Très sympa et très réactif à ma demande je la remercie de son professionnalisme

Orientale Nation
France
About 1 year using the app
DSers replied October 23, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 20, 2021

Un grand merci a Levi qui a été très rapide et très professionnel dans son travail il ma vraiment bien aidé et guider sur Dsers . Excellente applications et très réactif en cas de problème .

Stop Douleur Shop™
France
5 months using the app
DSers replied October 20, 2021

Hi Stop Douleur Shop™,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited March 5, 2024

Thanks Una and all DSERS team. They are so professional and helpul, always full of kindness ! It's a pleasure to work together. Thank you Nova too.

MyFamilyZen
France
About 1 year using the app
DSers replied March 29, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 10, 2023

the chat supportservice replied to most of my questions. Jessica was very professional and effective.

TRENDYAHOLIC
Italy
11 months using the app
DSers replied March 13, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 29, 2022

Super fast and capable customer Support. Site Error solved in 1 minute. Villanelle helped me out right away! Awesome thank you !! Recommended to anyone!

NaturePetLove
Germany
About 1 month using the app
DSers replied June 30, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited February 28, 2023

Pas toujours évident mais assez satisfaite du service et merci a Chris pour l'aide apportée aujourd'hui.

MICHAB
Canada
About 1 month using the app
DSers replied March 1, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 10, 2023

Le service client est incroyable ! Mia a prit le temps de s'occuper de moi et de répondre très rapidement à mes questions. Problème réglé en moins de 5 minutes ! Je recommande fortement

Games2000
France
27 days using the app
DSers replied April 10, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 27, 2022

Who ever wants to start with Dropshipping, Dsers is the way to go! at first it's a bit overwhelming but after some time it gets very easy to use.
A Lot of Dropshipper use Oberlo but Dsers ist like Oberlo on Steroids + it's less expensive/free. I highly recommend Dsers if you need a reliable way to handle your orders, its super fast with the API and the Support ist also very fast and kind! 1

zuhause-Shop
Germany
2 months using the app