Reviews (6,377)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

June 23, 2025

I didn’t know customer support could feel this warm — until I met Rita.
She’s fast, helpful, and has the kind of positive energy that makes you smile through the screen.
I was ready to panic — she was ready with the perfect solution (and good vibes too).
Someone please give her a raise… or at least a cape, because that’s hero energy!

BikeSecure
Germany
About 1 month using the app
June 14, 2025

Je tiens à vous remercier sincèrement pour l’assistance que vous m’avez apportée. Votre réactivité, votre professionnalisme et votre patience ont grandement facilité le traitement de ma demande.

Je vous suis reconnaissant(e) pour la qualité de votre accompagnement et pour le temps que vous m’avez consacré.

Avec mes salutations les plus distinguées,

FlyZeen
Belgium
About 1 month using the app
March 16, 2025

Great customer service

Carnets des Possibles
Switzerland
4 days using the app
DSers replied March 19, 2025

Hello,

Thank you for your kind words! We're glad to hear that you had a great experience with our customer service team.

Feel free to reach out anytime if you need assistance.

DSers Team

March 14, 2025

Top for assistence and quality.very raccomanded!!!!

Dangy
Italy
About 1 month using the app
DSers replied March 17, 2025

Hello!

Thank you for your kind words and for recommending us! We're thrilled to hear that you had a great experience with our assistance and the quality of service provided. Our team is always here to support you, and we appreciate your trust in us.

Feel free to reach out anytime you need help!

DSers Team

February 26, 2025

super hilfe !

ÂME LUXE
Germany
9 months using the app
DSers replied February 27, 2025

Hallo!

Vielen Dank für deine tolle Bewertung! Es freut uns sehr zu hören, dass du mit unserer Hilfe zufrieden warst. Wir sind immer da, um dich zu unterstützen, und es ist großartig zu wissen, dass wir dir weiterhelfen konnten.

Zögere nicht, uns jederzeit zu kontaktieren, wenn du weitere Unterstützung benötigst!

DSers Team

February 18, 2025

Very good service thnak you!!

Belmique
Germany
About 2 hours using the app
DSers replied February 20, 2025

Hi!

Thank you for your kind words! We're so happy to hear that you had a positive experience with our service. If you ever need any more help, feel free to reach out. We're always here for you!

DSers Team

January 21, 2025

Very friendly and fast suppport

Shapixs
Germany
3 months using the app
DSers replied January 23, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 31, 2024

the best!!!!

Mave Fashion
Netherlands
3 months using the app
DSers replied January 3, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 16, 2024

Thank you Holly for your help

royaume a bebe
France
12 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Good review from DSers support team. Thanks!

LEORIA
Italy
2 days using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team