Reviews (6,385)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

May 30, 2022

Ich habe sehr gute Erfahrungen gemacht. Ich hatte Probleme bei der Umstellung von Oberlo auf Dsers und mir wurde direkt geholfen. Sehr guter Job meine Bestellungen sind alle bearbeitet. Macht weiter so super Service. So muss es sein!

Rufus'n Team Shop
Germany
3 months using the app
June 13, 2022

I have been having officially imigrating from oberlo to Dsers and still had some questions to understand everything. I spoke to Colins and he answered my questions really quick and did a great job. Special thanks to him!

SchenkmirwasDE
Germany
43 minutes using the app
DSers replied June 14, 2022

Hello,

We're glad to welcome you to DSers and that the migration was a success from Oberlo !
Don't hesitate to contact us in the future if you need help!

DSers Team

July 30, 2022

Emma was very helpful and find the solution for me. Great service ! The tracking number was wrong and she managed to update it after 10 minutes ;) !

Serenissance
France
About 2 months using the app
DSers replied July 31, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 1, 2023

A good experience with the customer support Trcy. Helped me very much! i only can recommend to use this app!

Shopwazz
Germany
24 days using the app
DSers replied February 1, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 19, 2023

Great support by Bruna! Fast and effective and really knows the company's products. It is a great help for me to get my business going.

Smilegenics
Hong Kong SAR
8 days using the app
DSers replied May 21, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited May 13, 2024

faccio i miei complimenti a Villanelle è stata molto gentile e mi ha risolto il problema ,consiglio .

InterMedia World
Italy
Over 1 year using the app
DSers replied April 16, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 2, 2022

De hulp was zeer snel en vriendelijk. Hebben mij daarnaast ook nog duidelijk, met heldere uitleg geholpen.

ThreeTops
Netherlands
25 days using the app
DSers replied September 5, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 22, 2022

Tiene un servicio de atención al cliente 24/7 maravilloso. He tenido un problema con la sincronización de mis pedidos de shopify con dsers por una mala práctica mía, y Jessica, una de sus operadoras me lo ha solucionado de una manera super eficaz y muy rápidamente. Totalmente recomendable

www.ilovedogwashorihuelacosta.com
Spain
13 days using the app
DSers replied November 23, 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 4, 2022

Great app , awesome support , everything is perfect with this app i can only recommend it for automatically fullfill your orders

Amebys
France
About 2 months using the app
DSers replied November 6, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 20, 2022

se han resuelto todo mi problema,atendimiento con muy buena preocupacion
servicio rapido ,muy buena experiencia muchisimas grcias..

yahvew.com
United States
About 1 month using the app
DSers replied August 22, 2022

Hi,

We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team