Reviews (6,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

May 16, 2023

Had some trouble to mapp product so i contacted them by messenger.
Quick respond in under 2 minutes and problem solved.
Thank you Neva for you help !

Baisuki
France
About 1 month using the app
DSers replied May 16, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 13, 2021

J'ai noté cette application au début avec une autre boutique et j'étais satisfait. Aujourd'hui, l'app a évolué et c'est top, totalement adapté à nos besoins et à chaque fois que je fais appel à eux, ils répondent vite et bien à ma demande. Tous les conseillers de Krystal en passant par Jessica et tous les autres qui m'ont aidé favorablement

GOLD-IS-YOU
France
7 months using the app
DSers replied August 15, 2021

Hi GOLD-IS-YOU,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

March 31, 2023

Ótima plataforma, fui atendido pela Joy quando precisei de ajuda e o atendimento foi excelente. Sempre respondem duvidas por email ou messenger, so posso recomentar essa empresa e essa plataforma, além claro de ajudar muito no meu negócio.

Ideia tech
Brazil
About 1 month using the app
DSers replied April 2, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 17, 2021

Jenny est vraiment top! Merci pour son aide et sa réactivité! En plus de ça elle de l'humour! Encore merci!

Blast System
France
3 months using the app
DSers replied November 17, 2021

Hi Blast System,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited May 9, 2022

toujours dispo en cas de probleme. ils sont vraiment réactifs et sympa ! A chaque probleme vient une solution et rapidement en plus ! Je recommande ! Merci spécialement à Lena !

Just For Pure Ladies
France
Over 1 year using the app
DSers replied February 7, 2022

Hi Just For Pure Ladies,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 9, 2023

thanks you for lucy for the good help support , you're the best . help me to found all the mistake i have

Lamodesiles
France
9 days using the app
DSers replied May 9, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 12, 2022

I have been using the app for a long time and I highly recommend it. Luna from customer service helped me and solved my problem. :) Support replies very quickly!

Laurene.pl
Poland
8 months using the app
DSers replied September 12, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 28, 2023

dsers est génial, .je suis très satisfait du service client, Myra était très à l'écoute et efficace.

le paradis des toutou
France
3 months using the app
DSers replied January 29, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 3, 2022

Super application. Elle est indispensable . Son service client est au TOP et très réactif. Je recommande ++++

Infirmière Club
France
About 1 year using the app
DSers replied February 6, 2022

Hi Infirmière Club,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

March 25, 2023

I have been using DSers-AliExpress Dropshipping for my online store, and I am delighted with the platform and the support I have received. Krystal, in particular, has been an incredible help throughout my experience. She is a very kind and professional person.
The platform is easy to use and offers excellent features like bulk order processing and automatic order synchronization. But the customer service, especially from Krystal, truly sets DSers apart. I am grateful for her assistance, and I highly recommend DSers-AliExpress Dropshipping to anyone looking to streamline their dropshipping business.

Thank you, Krystal, for making my experience with DSers-AliExpress Dropshipping truly enjoyable!

Luna
United Kingdom
About 2 months using the app
DSers replied March 27, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team