Reviews (6,377)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
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I got help from Sandy. She was very helpful and now I can continue with my dropshipping. Thanks, Sandy
Eggert
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lily from DSers helped me to complete the payment registration process quickly, efficiently and courteously. This live support is a real plus that shows professionalism and attentiveness. Thank you!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Very quick and efficient support, Olivia. Very courteous too.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Zoe offered me great assistance and also really quickly. Thank you very much!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The service is fast and they know how to locate the problem.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Superbe assistance technique résolue par “Serein” en 15 mn. Un grand merci et félicitation pour ses compétences techniques et la rapidité de réponse et de réaction dont il a fait preuve, Bravo !!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I am absolutely thrilled to share my experience with the exceptional support I received from Cynthia! She has been an absolute gem throughout all my interactions with her.
No matter how complex my issues seemed, Cynthia went above and beyond to assist me. Her knowledge and expertise were evident, and she handled each problem with precision and care.
Every time I reached out, Cynthia was there, providing prompt and reliable assistance. Her dedication to solving my concerns made me feel valued and truly taken care of.
It's not often that you encounter such a talented and understanding support agent, but Cynthia has truly raised the bar. I couldn't have asked for a better person to help me navigate through all my challenges.
Kudos to Cynthia and the entire team for delivering top-notch support. I am immensely grateful for the positive experience I had, and I highly recommend their services to anyone seeking outstanding support.
Thank you, Cynthia, for being an exceptional support rockstar! Your dedication and expertise are greatly appreciated.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Cynthia helped me a lot, great app because it saves a lot of time otherwise you have to enter everything manually in ali express.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Vraiment, un SAV de très bonne qualité, j'ai jamais été déçu, même quand ils n'ont pas pu répondre à mes problématiques ils ont toujours été appréciable et c'est un de leur point fort ! Je recommande grandement !
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
The customer service is great. I was helped by Via and ended up solving all the issues that I had, there weren't really any issues, just that I didnt understand the app properly. 100% satisfied.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
