Reviews (6,380)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

December 17, 2023

Service parfait et rapide. Olivia est adorable ! Je recommande vraiment !

Lazy Lakes
France
7 months using the app
DSers replied December 18, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 15, 2023

Precisei de suporte e fui atendida imediatamente, fui orientada e o problema solucionado.

vidademulheredemae
Portugal
About 1 year using the app
DSers replied December 17, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 12, 2023

Exceptional Support from Alice!

I had the pleasure of receiving assistance from Alice, and I must say, her support was nothing short of exceptional. Her dedication and commitment to providing assistance were truly commendable. From the moment I reached out for help, Alice demonstrated an impressive level of knowledge and expertise in addressing my concerns.

My issue was solved so fast! Unbelievable!

Very satisfied!

Thank you Alice :)

Momieland
Portugal
20 days using the app
DSers replied December 13, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 12, 2023

The customer service was very patient in answering my questions, thank you very much

Zen Aura
United States
22 days using the app
DSers replied December 13, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 12, 2023

J'ai rapidement été mise en relation avec Sherry. Elle m'a été d'une aide très précieuse. Elle est très professionnelle et agréable.
Merci d'avoir pris le temps et d'être aussi gentille.

Marque Coeur
France
25 days using the app
DSers replied December 13, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 10, 2023

Lennon helped me very quickly with something I needed. Top service from Lennon!!

GadgetsCollect
Netherlands
About 1 month using the app
DSers replied December 12, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 6, 2023

Great app for dropshipping. with very efficient assistance, always quick to help.
Always on top. Like Marshall, Nathalie and others.
Keep it up, well done

Univers d'Ange
Switzerland
Over 1 year using the app
DSers replied December 7, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 3, 2023

Great Service, easy connect.

The customer Support was Fine.
Chris has helped me very fast!

KinderKlub
Germany
3 months using the app
DSers replied December 4, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 29, 2023

Wendy helped me a lot and especially fast. This is how I imagine good customer service.

Lebosa
Germany
9 months using the app
DSers replied November 30, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 25, 2023

I had a fantastic experience with Sylvia customer support team! I was having trouble placing my order due to technical issues, so I reached out for assistance. Sylvia, was incredibly helpful and patient. She guided me through the entire process, ensuring that my order was successfully placed. The prompt and efficient assistance I received was truly exceptional. Thank you, Sylvia, for your outstanding customer service!

Melyzia
France
About 2 months using the app
DSers replied November 26, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team