Reviews (6,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

January 25, 2024

Tiffany support was perfect, very direct to the point and respectable assistant!

Side Sphere
Portugal
20 minutes using the app
DSers replied January 28, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 23, 2024

Merci a Cynthia qui m'a énormément aidée et qui a pris du temps a tout m'expliquer.

Ma boutique
France
1 day using the app
DSers replied January 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 23, 2024

Bonjour, un grand merci a Holly! Sa rapidité a me répondre et sa gentillesse dans ces raiponces ont fait que j'ai trouver une solution rapide et efficace. Merci.

Mes pti loup
France
10 days using the app
DSers replied January 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 22, 2024

Wendy from DSers team helped me a lot. The after-sales service is great

Le Jardin de Jade
France
3 months using the app
DSers replied January 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 20, 2024

Très bon service client et très efficace ( Myra )

My Store
France
17 days using the app
DSers replied January 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 19, 2024

I needed help and they were so quick to respond unlike their competitors. Very recommended.

My Store
Colombia
About 4 hours using the app
DSers replied January 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 19, 2024

je risque d'écrire plusieurs pages si je dois dis combien de fois je suis ravie de recevoir l'accompagnement de Lennon , ça nous a pris complètement toute la nuit jusqu'au beau matin ; débutant que je suis mais il m'a redonner la force je suis très ému

Fleurs boutique
France
About 22 hours using the app
DSers replied January 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 19, 2024

Excelente Suporte ao Cliente!! A Atendente Isla foi muito prestativa e rápida no meu atendimento. Estou muito satifeito!!

Loja Facilita Lar
Brazil
Over 2 years using the app
DSers replied January 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 19, 2024

Excellent service.
J'ai eu une interrogation mais Isla a résolu mon problème en quelques minutes via messenger, merci beaucoup.

RosEternity
France
10 days using the app
DSers replied January 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 19, 2024

Amity helped me quickly and efficiently, thank you !

Charlotte Lenoir
France
7 minutes using the app
DSers replied January 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team