Reviews (6,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

January 19, 2026

customer service is great. Mia really helped me with my problem. thank you

TrustBuyGo
Canada
26 days using the app
January 19, 2026

Rita's help was amazing, thanks a lot

Mój sklep
Poland
About 11 hours using the app
January 19, 2026

Whenever I have an issue, the support is quick and gives clear instructions.

The King's Treasury
United States
Over 2 years using the app
January 19, 2026

Great support from Fiona. She was very helpful and resolved my issue quickly. Thank you!

Moversfit LLC™
India
9 months using the app
January 18, 2026

Holly really saved me today! She provided remarkable customer service and helped me with a problem that had been causing me a lot of stress. Thank you so much Holly and DSers

Gothic Girl Boutique
United States
Over 3 years using the app
January 18, 2026

Customer service is excellent Especially (Blanca). The team stands out for their quick response, courteous behavior, and professionalism in resolving issues. My request was handled with great attention, and an appropriate solution was provided in a very timely manner, reflecting their commitment to customer satisfaction. It was a positive experience, and I highly recommend dealing with them.

Fleurelle
United Arab Emirates
6 months using the app
January 18, 2026

I had a great experience working with your team member today. He went over and above to get my problem resolved. He was also very patient with me all the time. I really want to thank this team member for helping me out today.

LaDidiér
United States
About 15 hours using the app
January 16, 2026

Chloe did an amazing job helping me with me issue. She was very fast at replying and very kind. Super knowledgeable. I highly recommend her!

Vivly Essentials
United States
About 4 hours using the app
January 16, 2026

i had some issue, but DSER representative name "Janet" help me a lot and resolve my problem. DSER has best team

Edsel Rosa LLC
United States
37 minutes using the app
January 17, 2026

I had a lot of issues trying to fulfill some orders and had no idea what to do at one point so I reached out to support and Kimi helped me sort everything out so quickly and easily it was amazing. I don't know what I would have done without her she was such a huge help!

KILLAKLAWZ
United States
Over 1 year using the app