Reviews (6,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

January 27, 2026

Elora was very helpful with troubleshooting the problem I was having and great at communicating and providing easy instructions to follow. They helped me a lot!

Evergreen Bliss
United States
22 days using the app
January 27, 2026

Zico was great, helped a lot and fast. Please give the guy a raise. Thank you.

Adornare
Portugal
3 months using the app
April 24, 2026

Biggest shoutout to Bianca!!
Thank you for your patience and for guiding me step by step. I really appreciate all your help!!

LittleTotes
Netherlands
4 months using the app
January 23, 2026

Bianca support was very helpful and professional. They helped me set up my dsers account step by step and also assisted with setting up both of my email addresses correctly. The process was smooth and fast, and they explained everything clearly. I really appreciate their help and patience. Overall, great service and support.

SIKAVIA
United States
13 days using the app
January 23, 2026

Lena was really helpful and smooth in every way! Appreciate her work very much

Dutti
Germany
9 months using the app
January 23, 2026

Huge thanks to Elora at DSers! She solved my problem in minutes. Best support experience I've had in a long time. 10/10!

HimPall
United States
2 months using the app
January 22, 2026

I am very happy with DSers support team (Esfania). She was able to import all the products from my Shopify store, so that I can map it with my agent. Thank you very much.

Exalted Fashion South Africa
South Africa
1 day using the app
January 22, 2026

I would give 10 Stars if I could. Very quick problem solving. Support from Frankie was very helpful, quick and issue was well explained. More support team members like Frankie.

Ramasta
United Kingdom
Over 2 years using the app
January 20, 2026

DSers has great customer service. There is no wait time, the assistants are very fast and efficient.

Living Ivory
United States
About 1 year using the app
January 21, 2026

A very caring support team, responding quickly.

Lumaz
China
Over 1 year using the app