Reviews (6,388)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

February 4, 2026

This app is helping a lot with my editing before pushing to my store, saving me much energy on building the contents. And appreciate their support team member Kimi who helped me to go through the process!

Clothing Culture & Fashion Studio
Japan
5 days using the app
February 2, 2026

Me atendieron muy rápido y amablemente. El problema se resolvió al instante y aprendí. ¡Gracias por el excelente servicio!

Caeli
Guatemala
About 1 year using the app
February 3, 2026

Rita was very helpful and precise to identify the problem as fast as she could. She also asked the necessary questions in order to suggest the proper solution which she did. Great agent and great customer service.

ValkyrieJewels
Jordan
About 1 month using the app
April 25, 2026

Amazing support from Krystal

Sellife
United States
2 months using the app
February 1, 2026

Thank you, Lacey, for your professional customer care.
Lacey was very helpful and prompt in reviewing my site with me. I truly appreciate your quick response and support. Everything has now been resolved. Thank you!

Haulwave
United Kingdom
24 days using the app
January 31, 2026

Lacey was amazing!!!!

Rommute
United States
About 1 month using the app
January 31, 2026

Cyril Was very responsive and solved my issue immediately. Great customer support

Paddle & Padel
United States
27 days using the app
January 29, 2026

5-Star Review for Sandy at DSers

I had an outstanding experience today with Sandy, a DSers representative who truly went above and beyond to help me resolve my issue. From the moment our conversation began, she was patient, knowledgeable, and incredibly kind. She took the time to fully understand my problem, walked me through every step with clear explanations, and made sure I left the chat completely satisfied.

What stood out most was Sandy’s genuine commitment to providing excellent service—she didn’t rush, she made sure everything was working perfectly before closing the conversation, and she even offered extra tips to help me avoid similar issues in the future. It’s rare to find that level of dedication and professionalism, and it turned what could have been a stressful experience into a great one!

Thank you, Sandy, for your amazing support and for representing DSers so well. Your help made a huge difference today!

Trendpop-Creations
United States
About 1 month using the app
January 28, 2026

DR and MT- Helped us sort out our first order smoothly and politely would go for help again ty!

TrendzStash
United States
7 months using the app
May 2, 2026

très bonne prise en charge du service client !

Satin Lifestyle
France
9 months using the app