Easify Custom Product Options

Easify Custom Product Options

Reviews (3,169)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for complex product customization, especially personalized, engraved, embroidered, and custom‑printed items. They like the wide range of option types, conditional logic, live previews, and per‑option pricing that simplify upselling and reduce back‑and‑forth on custom orders. Many describe it as intuitive even for non‑technical staff, and consistently praise fast, hands‑on support that fixes theme issues and helps with setup.

August 1, 2026

This app is easy to use and has a lot of features and customisation options in the free version and the upgraded pro version. Customer support is also really easy to access with quick replies. Anne has been amazing helping me navigate the app : )

Meadow Rambles ♡
Australia
About 23 hours using the app
July 30, 2026

I’ve been using Easify Custom Product Options for my Shopify store for awhile now and closing to launch day Anna has helped me alot thank you

MRCUSTOM
United States
5 months using the app
July 31, 2026

Brilliant app. It was easy to set up and use. When I needed support I received it in minutes and my issue resolved. Highly recommend

Love Etchally
United Kingdom
2 days using the app
August 22, 2026

We had a rather specific mobile issue with our personalized products: everything worked perfectly on desktop, but the Add to Cart button stopped responding properly on mobile whenever Easify text options were involved.

I contacted the support team and honestly couldn’t have asked for a better experience. Hannie was incredibly sweet, patient and helpful, forwarded everything to the developers, and the issue was fixed unbelievably fast. We tested it afterwards on several different phones, everything is working perfectly again.

What I especially appreciated was how friendly and personal the whole conversation felt. I never had the feeling of receiving generic support replies. They really cared about finding the problem and getting our shop running properly again.

The app itself is already extremely useful for all our personalized products, but support like this makes it even better.

A huge thank you to Hannie, Thomas and the dev team. You absolutely made my day! 100% recommended.

LESSI design
Germany
9 months using the app
June 10, 2026

Great app and excellent support. We had an issue with TPO keys showing in the cart on our Shopify store, and Anne from the Easify team was very responsive and helpful throughout the process. She followed up, coordinated with the technical team, and the issue was fixed successfully. Everything is now working correctly on our end. We really appreciate Anne’s support and the quick resolution.

Tomioka Racing (TR)
United States
7 days using the app
July 29, 2026

Excellent customer service (Shout out to Drake) I was having a little trouble setting up a more complex option and he was an amazing help! Love the versatility of this app. A bit of a learning curve but with the help of customer service, its really not an issue!

Jowella
Canada
About 2 hours using the app
July 30, 2026

This app is loaded with features!, But the best reason to use it is Audrey, a customer support representative with a heart. I felt she really cared about my needs. That's a rare attribute these days as everything is going to chat discussions--many times with a robot.

When your shop goes belly-up, and your revenue has stopped cold, you really don't want to talk to an AI chat bot, or to a real person that sounds exactly like one. You want to talk to Audrey!

Photocutouts.com
United States
7 days using the app
July 30, 2026

Audrey and the Easify team has been very helpfup with the set up process! They've answered any questions I've had, provided demonstration videos and helped me find solutions to my problems.

the detour diaries
United States
About 23 hours using the app
July 30, 2026

Amazing customer service and communication! The Easify team is super quick to reply with any assistance you might need. So lucky to have found them . Tommy

GiftedGolfer
Australia
12 months using the app
July 30, 2026

Easy to setup and very quick and usefull customer service.

Din Hørespecialist
Denmark
4 months using the app