Easify Custom Product Options
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (3,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is powerful for complex product customization, especially personalized, engraved, embroidered, and custom‑printed items. They like the wide range of option types, conditional logic, live previews, and per‑option pricing that simplify upselling and reduce back‑and‑forth on custom orders. Many describe it as intuitive even for non‑technical staff, and consistently praise fast, hands‑on support that fixes theme issues and helps with setup.
Refine
-
By rating
I'm new to Easify but so far am enjoying using the app. It's simple to set up and get going with it. I had a technical query and the customer support from Lucy was quick and accurate. I was even provided with a personalised video to guide me. Highly recommend this app.
easy to navigate app and customer services always helps when needed. hannie was great, and quick to resolve our issue!
Lots of options for our sports clinic registrations. Online chat support is extremely helpful and quick!
Excellent support from Alice throughout. She was friendly, knowledgeable and quick to respond. The development team even removed the product hover pricing to suit my store. Nothing was too much trouble. Highly recommended.
Works great to add on items and customer service is great.
This is honestly a pretty good app. I've had questions and a random issue several times and the support and dev team usually have my issue resolved in a day or two. Mari, Anne, Liv, etc are really helpful and efficient at resolving your issues no matter the plan you are on.
Anne was very quick to respond to my question and got me to where i needed to be.
I can't say enough good things about the Easify support reps. Audrey especially was amazing! I was struggling with an option set and she was patient and so helpful. She created the option set I needed quickly and it was incredible. Audrey provided clear instructions and was very responsive. Thank you so much for your assistance. I greatly appreciate everything you have done! I would highly recommend Easify.
What a great experience! The team assisted with all of the changes I needed when I was having challenges in set up. Thanks to all that helped!
Does not work as advertised. Inputs do not modify the cost of an item in the cart. just get chatgpt or Claude to custom code something it takes a few hours to replace this... customer service is horrible
Dear boss of Woodward Home,
We're sorry to hear that your experience didn't meet your expectations.
First of all, we'd like to sincerely thank you for using Easify Options since March and for giving our app a try during that time.
After reviewing your previous conversations with our team, we understand that your concern was related to product configuration and pricing behavior for custom dimensions and glass type selections. We recognize how frustrating it can be when the cart behavior does not match your expectations, especially for products with complex pricing and configuration logic.
Our team did spend considerable time investigating the issue and trying to identify the root cause based on your setup. While we regret that we weren't able to provide a solution that met your requirements, we appreciate the feedback you've shared, as it helps us continue improving both the product and our support process.
We're glad you've found an alternative solution that works for your business, and we genuinely appreciate the time you've spent with Easify over the past few months.
We wish you and your business continued success moving forward.
Best wishes,
Easify team
